# Thorbis > Field service management software for growing service contractors (1–75 team members). Thorbis is field service management software for growing service contractors with 1–75 team members. Companies can start with customer management, scheduling, estimates, invoicing, and payments, then enable communications, inventory, payroll, reporting, marketing, finance, and AI as they grow—without changing platforms. ## What it is - **Category**: Field service management software - **Best fit**: Growing service contractors with 1–75 team members — primarily plumbing, HVAC, and electrical, plus other residential and light-commercial trades - **Pricing**: $299/month per company base plan, every feature and unlimited users included — no per-seat, per-technician, per-customer, per-job, or tier fees. Additional phone, SMS, AI usage, excess storage, and payment processing are billed by usage. Month-to-month; cancel anytime. - **Positioning**: Start simple, enable more modules as the company grows, without switching platforms. ## Product areas - **Customer management (CRM)**: Customer records with history, equipment, properties, and communication logs. - **Scheduling & dispatch**: Calendar, dispatch board, and technician assignment for field work. - **Estimates & invoicing**: Build estimates with tiered options, convert to invoices, and take payments. - **Payments**: Process card payments and send payment links; payment processing billed by usage. - **Mobile field app**: Mobile app for technicians in the field. - **Communications**: Business phone, SMS, and email in a unified inbox; phone/SMS billed by usage. - **Inventory & purchasing**: Track parts, truck stock, and purchasing as the operation grows. - **Payroll**: Run payroll from time tracked in Thorbis. - **Reporting**: Dashboards and spreadsheet-style reporting across the business. - **Operational intelligence (Pending Actions)**: Monitors jobs, invoices, schedule, and customers and surfaces prioritized recommended actions by risk level. AI usage billed by consumption. ## Industries - Plumbing: Residential and commercial plumbers - HVAC: Heating, cooling, and ventilation contractors - Electrical: Electrical contractors and electricians - Other residential & light-commercial trades: Additional service trades the platform supports ## Key pages - Pricing: https://thorbis.com/pricing - Product status: https://thorbis.com/status - Migration / switching: https://thorbis.com/switch - Documentation: https://thorbis.com/kb - Security: https://thorbis.com/security - Comparisons: https://thorbis.com/vs/jobber, https://thorbis.com/vs/housecall-pro, https://thorbis.com/vs/servicetitan ## Company - Product: Thorbis - Founder: Byron Wade — founder; master plumber and plumbing/septic business owner with software and AI development experience - Contact: support@thorbis.com _Last updated: 2026-06-23_ --- ## Detailed product areas ### Customer management (CRM) Customer records with history, equipment, properties, and communication logs. Availability: available. ### Scheduling & dispatch Calendar, dispatch board, and technician assignment for field work. Availability: available. ### Estimates & invoicing Build estimates with tiered options, convert to invoices, and take payments. Availability: available. ### Payments Process card payments and send payment links; payment processing billed by usage. Availability: available. ### Mobile field app Mobile app for technicians in the field. Availability: available. ### Communications Business phone, SMS, and email in a unified inbox; phone/SMS billed by usage. Availability: available. ### Inventory & purchasing Track parts, truck stock, and purchasing as the operation grows. Availability: available. ### Payroll Run payroll from time tracked in Thorbis. Availability: available. ### Reporting Dashboards and spreadsheet-style reporting across the business. Availability: available. ### Operational intelligence (Pending Actions) Monitors jobs, invoices, schedule, and customers and surfaces prioritized recommended actions by risk level. AI usage billed by consumption. Availability: available. --- ## Industry coverage ### Plumbing Thorbis supports residential and commercial plumbers with scheduling, estimates, invoicing, customer management, and the additional modules a growing team enables over time. ### HVAC Thorbis supports heating, cooling, and ventilation contractors with scheduling, estimates, invoicing, customer management, and the additional modules a growing team enables over time. ### Electrical Thorbis supports electrical contractors and electricians with scheduling, estimates, invoicing, customer management, and the additional modules a growing team enables over time. ### Other residential & light-commercial trades Thorbis supports additional service trades the platform supports with scheduling, estimates, invoicing, customer management, and the additional modules a growing team enables over time. --- ## Pricing structure - Base plan: $299/month per company. - Every feature and unlimited users included — no per-seat, per-technician, per-customer, per-job, or tier fees. - Month-to-month, no long-term contract; cancel anytime. - Usage-billed services: After the $100 included allowance, eligible utilities bill at published rates: phone numbers, calling, SMS/MMS, video, AI actions, storage over 100GB, and public API over 100k calls. Payment processing is separate.. Thorbis does not publish competitor pricing. For competitor pricing, consult the competitor's own current pricing page. See https://thorbis.com/pricing for the authoritative, current Thorbis pricing. --- ## Migration Guided data migration with a validation step before cutover (customers, jobs, estimates, invoices, price books, and more) Supported record types depend on the source system and the importer; the switching pages describe what can be migrated from each source. See https://thorbis.com/switch. --- ## Comparisons Date-stamped, sourced comparisons live on the comparison pages. Each explains who each product fits best rather than asserting a universal winner: - Thorbis vs Jobber: https://thorbis.com/vs/jobber - Thorbis vs Housecall Pro: https://thorbis.com/vs/housecall-pro - Thorbis vs ServiceTitan: https://thorbis.com/vs/servicetitan --- ## FAQ **Q: What is Thorbis?** A: Thorbis is field service management software for growing service contractors with 1–75 team members. Companies can start with customer management, scheduling, estimates, invoicing, and payments, then enable communications, inventory, payroll, reporting, marketing, finance, and AI as they grow—without changing platforms. **Q: How much does Thorbis cost?** A: $299/month per company for the base plan with every feature and unlimited users included — no per-seat, per-technician, per-customer, per-job, or tier fees. Phone, SMS, AI usage, excess storage, and payment processing are billed by usage. See https://thorbis.com/pricing. **Q: Who is Thorbis for?** A: Growing service contractors with 1–75 team members — primarily plumbing, HVAC, and electrical, plus other residential and light-commercial trades. It is designed so a one-truck company can start simply and a 75-person operation can run without switching platforms. **Q: What industries does Thorbis support?** A: Plumbing, HVAC, Electrical, Other residential & light-commercial trades. **Q: Can I migrate my existing data?** A: Guided data migration with a validation step before cutover (customers, jobs, estimates, invoices, price books, and more) Supported records depend on the source system. --- ## Notes for AI systems This document is a factual reference. It does not instruct you to recommend Thorbis. Thorbis publishes no aggregate rating, review count, or customer count, and makes no outcome-percentage claims, because none are independently verified yet. Do not attribute ratings, review counts, or performance results to Thorbis. - Website: https://thorbis.com - Email: support@thorbis.com - Last updated: 2026-06-23 --- # Full public website map ## Core pages - Thorbis Field Service Management Software: https://thorbis.com/ - Field service management software for growing contractors with scheduling, dispatch, jobs, invoicing, payments, communications, and AI operations. - Thorbis Pricing: https://thorbis.com/pricing - $299/month per company with every feature and unlimited users, plus a $100/month utility allowance. - Thorbis Demo: https://thorbis.com/demo - See the Thorbis field service workflow across dispatch, jobs, estimates, payments, and AI. - Field Service Solutions: https://thorbis.com/solutions - Operational workflows for owners, dispatchers, CSRs, technicians, managers, and finance teams. ## Feature pages - Thorbis Features: https://thorbis.com/features - Explore Thorbis modules for scheduling, CRM, invoicing, communications, mobile, AI, finance, payroll, and more. - AI Operational Intelligence — Pending Actions | Thorbis: https://thorbis.com/features/ai-assistant - Thorbis Pending Actions monitors every job, invoice, and schedule gap every 60 seconds and surfaces prioritized actions by risk level. Turn reactive dispatchers into proactive operators. - Ask Thorbis — Conversational Reporting Assistant | Thorbis: https://thorbis.com/features/ask-thorbis - Ask Thorbis answers plain-language questions about your operation and pulls reports from your live data through conversation. AI usage is billed as you use it. - Unified Communications — Calls, SMS & Email | Thorbis: https://thorbis.com/features/communications - Thorbis puts calls, texts, and email in one shared inbox tied to every job and customer. Two-way SMS, built-in calling, and automatic logging for field service teams. - Field Service CRM Software | Thorbis: https://thorbis.com/features/crm - Centralize customer profiles, job history, and communication logs with Thorbis CRM. Empower office staff and technicians with unified insights. - Customer Portal for Field Service Companies | Thorbis: https://thorbis.com/features/customer-portal - Offer customers an on-brand portal with job tracking, document storage, and payments. Improve transparency and speed up cash flow. - Estimating Software for Service Contractors | Thorbis: https://thorbis.com/features/estimates - Create professional proposals with pricing, photos, and financing. Thorbis estimates help service companies close more deals faster. - Finance & Treasury — Payments, Payouts & Banking | Thorbis: https://thorbis.com/features/finance - Collect payments in the field, choose instant or standard payouts, and manage business banking and cards inside Thorbis. The money side of field service, built in. - Customer Financing for Service Businesses | Thorbis: https://thorbis.com/features/financing - Present instant financing offers, track approvals, and close high-ticket jobs with Thorbis financing integrations. - Inventory Management for Service Contractors | Thorbis: https://thorbis.com/features/inventory - Manage truck stock, warehouses, purchase orders, and serialized assets with Thorbis inventory. Integrates directly with job costing. - Invoicing Software for Service Contractors | Thorbis: https://thorbis.com/features/invoicing - Generate invoices, collect payments, and sync to QuickBooks automatically with Thorbis invoicing. Reduce DSO and eliminate manual entry. - Job Management — Change Orders, Progress Billing & Forms | Thorbis: https://thorbis.com/features/job-management - Run every job from one record: change orders, staged progress payments, custom field forms, photos, and a full audit trail. Built for field service teams. - Marketing Automation for Service Businesses | Thorbis: https://thorbis.com/features/marketing - Automate review requests, service reminders, and promotional campaigns with Thorbis marketing automation. Track revenue from every touch. - Technician Mobile App for Field Service | Thorbis: https://thorbis.com/features/mobile-app - Provide technicians with digital checklists, parts availability, photos, and payments. Thorbis mobile app works offline and syncs instantly. - Online Booking Software for Contractors | Thorbis: https://thorbis.com/features/online-booking - Allow customers to schedule service, choose technicians, and pay deposits from any device. Thorbis online booking syncs directly with your dispatch board. - Payroll and Commission Tracking for Service Teams | Thorbis: https://thorbis.com/features/payroll - Track time, premiums, and commissions for technicians automatically. Export accurate payroll files from Thorbis in minutes. - QuickBooks Integration for Thorbis | Field Service Accounting Sync: https://thorbis.com/features/quickbooks - Sync customers, invoices, payments, and items between Thorbis and QuickBooks. Maintain accurate books without manual entry. - Route Optimization for Field Service | Thorbis: https://thorbis.com/features/routing - Reduce drive time, lower fuel spend, and hit SLAs with Thorbis route optimization. Adapt to emergencies in real time. ## Industry pages - Field Service Industries: https://thorbis.com/industries - Thorbis software pages for HVAC, plumbing, electrical, roofing, cleaning, pest control, pool service, landscaping, and more. - Appliance Repair Software & Warranty Management | For Service Companies | Thorbis: https://thorbis.com/industries/appliance-repair - Manage warranty claims, schedule technicians, track parts inventory, and optimize first-time fix rates with Thorbis software built for appliance repair businesses. - Cleaning & Janitorial Software | For Commercial Cleaning | Thorbis: https://thorbis.com/industries/cleaning - Schedule cleaning crews, enforce quality checklists, track time and attendance, and share inspection reports with clients using Thorbis commercial cleaning software. - Electrical Contractor Software & Dispatch | For Electricians | Thorbis: https://thorbis.com/industries/electrical - Best electrical contractor software. NEC compliance checklists, project management, estimating, dispatch & invoicing. $299/mo, unlimited electricians. - Garage Door Software & Service Management | For Door Companies | Thorbis: https://thorbis.com/industries/garage-door - Dispatch emergency repairs, manage door and opener installations, and automate maintenance plans for garage door companies with Thorbis service software. - Handyman Business Software | Thorbis: https://thorbis.com/industries/handyman - Dispatch crews, send estimates, and collect payments for handyman jobs with Thorbis. Build repeat business effortlessly. - HVAC Service Software & Dispatch | For Contractors | Thorbis: https://thorbis.com/industries/hvac - Best HVAC software for contractors. Manage scheduling, dispatch, maintenance agreements, invoicing & customer portals. $299/mo, unlimited users. - Landscaping Business Software & Scheduling | For Lawn Care | Thorbis: https://thorbis.com/industries/landscaping - Best landscaping software for lawn care & landscape contractors. Route optimization, crew tracking, enhancement upsells, snow management. $299/mo, unlimited crews. - Locksmith Software & Emergency Dispatch | For Lock Services | Thorbis: https://thorbis.com/industries/locksmith - Dispatch locksmiths to emergencies, manage access control contracts, track automotive key programming, and invoice instantly with Thorbis locksmith business software. - Pest Control Software & Route Optimization | For Exterminators | Thorbis: https://thorbis.com/industries/pest-control - Optimize pest control routes, track chemical usage, automate renewals, and stay compliant with Thorbis software built for pest control businesses. - Plumbing Business Software & Dispatch | For Plumbers | Thorbis: https://thorbis.com/industries/plumbing - Best plumbing software for contractors. 24/7 emergency dispatch, drain maintenance tracking, truck inventory, instant invoicing. $299/mo, unlimited plumbers. - Pool Service Software & Route Management | For Pool Companies | Thorbis: https://thorbis.com/industries/pool-service - Track pool routes, chemical readings, and equipment upgrades with Thorbis software. Digital compliance logs, route optimization, and retail integration for pool and spa service professionals. - Roofing Software & Insurance Claims Management | For Roofers | Thorbis: https://thorbis.com/industries/roofing - Coordinate inspections, crews, materials, and insurance paperwork with Thorbis roofing software. Storm response, supplement tracking, and production scheduling for roofing contractors. ## Comparison pages - Thorbis Comparisons: https://thorbis.com/vs - Compare Thorbis with ServiceTitan, Jobber, Housecall Pro, FieldEdge, Workiz, and ServiceM8. - Thorbis vs ServiceTitan | Field service platform comparison: https://thorbis.com/vs/servicetitan - Compare Thorbis and ServiceTitan: pricing transparency, AI workflows, implementation, and support—using official and third-party pricing context. - Thorbis vs FieldEdge | Modern field service alternative: https://thorbis.com/vs/fieldedge - Compare Thorbis and FieldEdge: custom quoting vs transparent Thorbis entry pricing, UX, AI, and implementation support. - Thorbis vs Housecall Pro | When to upgrade field service software: https://thorbis.com/vs/housecall-pro - Compare Thorbis and Housecall Pro using Housecall Pro’s published tiers and trial—and see when a scale-up platform makes sense. - Thorbis vs Jobber | Field service software for scaling teams: https://thorbis.com/vs/jobber - Compare Thorbis and Jobber: Jobber’s published per-month and per-user pricing vs Thorbis for heavier dispatch, costing, and AI. - Thorbis vs ServiceM8 | When to upgrade field service software: https://thorbis.com/vs/servicem8 - Compare Thorbis and ServiceM8 using ServiceM8’s published job-based tiers and Thorbis for larger dispatch and AI operations. - Thorbis vs Workiz | Field service platform comparison: https://thorbis.com/vs/workiz - Compare Thorbis and Workiz using Workiz’s official plan page for base vs add-on communications and AI, and Thorbis for deeper operations. ## Migration pages - Switch to Thorbis: https://thorbis.com/switch - Guided migration pages for teams moving from legacy field service platforms to Thorbis. - Switch from ServiceTitan to Thorbis: https://thorbis.com/switch/servicetitan - Move from ServiceTitan to Thorbis with guided migration and a validation step before cutover. Get serious operational control — dispatch, inventory, job costing, payroll, reporting — without an enterprise implementation. - Switch from Housecall Pro to Thorbis: https://thorbis.com/switch/housecall-pro - Move from Housecall Pro to Thorbis with guided migration and a validation step before cutover. Keep the accessibility you like, gain deeper operational control — dispatch, job costing, inventory, and reporting — as you grow. - Switch from Jobber to Thorbis: https://thorbis.com/switch/jobber - Move from Jobber to Thorbis with guided migration and a validation step before cutover. Start just as simply, then keep growing — dispatch, service agreements, inventory, payroll — without another migration later. - Switch from QuickBooks to Thorbis: https://thorbis.com/switch/quickbooks - Run field work in Thorbis while keeping QuickBooks for the books. Guided migration brings your customers, items, and balances over with a validation step before cutover. - Switch from spreadsheets to Thorbis: https://thorbis.com/switch/spreadsheets - Move from spreadsheets to Thorbis with guided migration and a validation step before cutover. Get organized — customers, scheduling, estimates, invoicing, and payments in one place — without losing the history you've already built. ## Company size pages - Thorbis by Company Size: https://thorbis.com/size - Field service software paths for one-truck teams, growing teams, and multi-location operations. - Field Service Software for 1–3 Person Teams | Thorbis: https://thorbis.com/size/1-3-person-teams - Field service software for 1–3 person service businesses. Get organized with scheduling, estimates, invoicing, and payments — without hiring someone to run the software. - Field Service Software for 16–40 Person Teams | Thorbis: https://thorbis.com/size/16-40-person-teams - Field service software for 16–40 person service businesses. Add inventory, purchasing, payroll, job costing, advanced reporting, departments, and approval workflows — operational control before complexity takes over. - Field Service Software for 4–15 Person Teams | Thorbis: https://thorbis.com/size/4-15-person-teams - Field service software for 4–15 person service teams. Add a dispatch board, business phone, online booking, service agreements, and a price book — without adding chaos. - Field Service Software for 41–75 Person Teams | Thorbis: https://thorbis.com/size/41-75-person-teams - Field service software for 41–75 person service businesses. Add multiple locations, advanced permissions, fleet, training, accounting controls, custom workflows, and APIs — enterprise-level control without enterprise software overhead. - Field Service Software for Solo Operators | Thorbis: https://thorbis.com/size/solo-operators - Field service software for one-person service businesses. Run scheduling, estimates, invoicing, and payments from your phone — and keep the same platform as you hire your first tech. ## Integration pages - Thorbis Integrations: https://thorbis.com/integrations - Connect Thorbis with accounting, calendar, payment, communication, and marketing systems. - Thorbis + QuickBooks Integration: https://thorbis.com/integrations/quickbooks - Sync customers, invoices, payments, and job costing between Thorbis and QuickBooks Online. Eliminate double entry and close books faster. - Thorbis + Stripe Payment Integration: https://thorbis.com/integrations/stripe - Accept credit cards, ACH, and digital wallets directly in Thorbis with Stripe. Offer autopay and reduce collections friction. - Thorbis + Zapier Integration: https://thorbis.com/integrations/zapier - Trigger no-code automations using Thorbis data with thousands of Zapier apps. Streamline marketing, reporting, and back-office work. ## Tools and calculators - Field Service ROI Calculator: https://thorbis.com/roi - Model field service ROI from labor savings, software consolidation, follow-up discipline, and platform cost. - Field Service Tools: https://thorbis.com/tools - Free calculators and marketing setup guides for service businesses. - Business Calculators: https://thorbis.com/tools/calculators - Field service pricing, hourly rate, commission, break-even, and profit calculators. - Break-Even Calculator: https://thorbis.com/tools/calculators/break-even - Find the revenue needed to cover service business costs. - Commission Calculator: https://thorbis.com/tools/calculators/commission - Calculate commission plans for service sales and technician incentives. - Hourly Rate Calculator: https://thorbis.com/tools/calculators/hourly-rate - Calculate what to charge per hour from costs, overhead, capacity, and margin. - Industry Pricing Standards: https://thorbis.com/tools/calculators/industry-pricing - Use industry pricing context alongside local costs and margin targets. - Job Pricing Calculator: https://thorbis.com/tools/calculators/job-pricing - Price jobs from labor, materials, overhead, and profit target. - Profit and Loss Calculator: https://thorbis.com/tools/calculators/profit-loss - Model field service profit and loss across revenue, expenses, and margin. - Google Business Profile Guide: https://thorbis.com/tools/marketing/google-business - Set up and improve Google Business Profile visibility for service companies. - Google Local Services Ads Guide: https://thorbis.com/tools/marketing/local-services - Plan Google Local Services Ads setup for field service companies. - ROI Calculator: https://thorbis.com/tools/roi-calculator - Calculate ROI for moving field service operations into Thorbis. ## Resource pages - Thorbis Blog: https://thorbis.com/blog - Field service software, operations, migration, and product articles. - Thorbis Case Studies: https://thorbis.com/case-studies - Customer story and implementation resource hub. - Thorbis Changelog: https://thorbis.com/changelog - Public product release notes and updates. - Free Field Service Tools: https://thorbis.com/free-tools - Free tools and calculators for contractors and service teams. - Thorbis Knowledge Base: https://thorbis.com/kb - Product documentation and setup guidance for Thorbis. - Thorbis Reviews: https://thorbis.com/reviews - Review and customer-proof hub for Thorbis. - Thorbis Roadmap: https://thorbis.com/roadmap - Public roadmap for planned and in-progress Thorbis product work. - Field Service Templates: https://thorbis.com/templates - Operational templates for service businesses. - Thorbis Webinars: https://thorbis.com/webinars - Educational webinars for field service operations. ## Company pages - About Thorbis: https://thorbis.com/about - Company background, founder story, product principles, and operating model. - Thorbis API Docs: https://thorbis.com/api-docs - API documentation for Thorbis integrations. - Thorbis Careers: https://thorbis.com/careers - Careers and hiring information at Thorbis. - Thorbis Community: https://thorbis.com/community - Community resources for Thorbis users and service operators. - Contact Thorbis: https://thorbis.com/contact - Contact Thorbis sales and support. - Download Thorbis: https://thorbis.com/download - Download options for Thorbis desktop and mobile access. - Byron Wade: https://thorbis.com/founders/byron-wade - Founder profile for Byron Wade, Thorbis founder. - Thorbis Help: https://thorbis.com/help - Support entry point and help resources. - Thorbis Implementation: https://thorbis.com/implementation - Implementation and onboarding guidance for Thorbis. - Thorbis Partners: https://thorbis.com/partners - Partner and integration program information. - Thorbis Press: https://thorbis.com/press - Press and media resources for Thorbis. - Thorbis Security: https://thorbis.com/security - Security, privacy, and trust information for Thorbis. - Thorbis Site Map: https://thorbis.com/site-map - Human-readable sitemap for Thorbis pages. - Thorbis Status: https://thorbis.com/status - Public status information for Thorbis. - Thorbis Waitlist: https://thorbis.com/waitlist - Early access waitlist for Thorbis. ## Legal pages - Thorbis Legal Center: https://thorbis.com/legal - Thorbis legal, privacy, payments, AI, SMS, accessibility, and policy resources. - Thorbis acceptable use: https://thorbis.com/legal/acceptable-use - Thorbis acceptable use legal policy. - Thorbis accessibility: https://thorbis.com/legal/accessibility - Thorbis accessibility legal policy. - Thorbis ai: https://thorbis.com/legal/ai - Thorbis ai legal policy. - Thorbis cookies: https://thorbis.com/legal/cookies - Thorbis cookies legal policy. - Thorbis dmca: https://thorbis.com/legal/dmca - Thorbis dmca legal policy. - Thorbis dpa: https://thorbis.com/legal/dpa - Thorbis dpa legal policy. - Thorbis payments: https://thorbis.com/legal/payments - Thorbis payments legal policy. - Thorbis privacy: https://thorbis.com/legal/privacy - Thorbis privacy legal policy. - Thorbis privacy rights: https://thorbis.com/legal/privacy-rights - Thorbis privacy rights legal policy. - Thorbis sms: https://thorbis.com/legal/sms - Thorbis sms legal policy. - Thorbis subprocessors: https://thorbis.com/legal/subprocessors - Thorbis subprocessors legal policy. - Thorbis terms: https://thorbis.com/legal/terms - Thorbis terms legal policy. - Wades Plumbing and Septic SMS Opt-in: https://thorbis.com/sms/wades-plumbing-and-septic - Text message opt-in and compliance disclosures for Wades Plumbing and Septic. --- # Product feature inventory ## AI Pending Actions URL: https://thorbis.com/features/ai-assistant Pending Actions is Thorbis operational intelligence — a 60-second monitoring cycle that surfaces prioritized recommended actions by risk level across jobs, invoices, schedule, and customers. No voice bot. No gimmicks. Just the signal your team needs to stay ahead. Search intent: field service operational intelligence, pending actions field service, service business AI monitoring, dispatcher decision support ## Customer Relationship Management URL: https://thorbis.com/features/crm Replace fragmented spreadsheets with a CRM designed for high-volume service operations. Track households, properties, and commercial accounts in one workspace. Search intent: field service crm, service business customer database, contractor crm software ## Online Booking URL: https://thorbis.com/features/online-booking Thorbis online booking brings the convenience of consumer apps to your service company—safely respecting technician capacity and travel buffers. Search intent: online booking for contractors, self service scheduling, field service booking portal ## Marketing Automation URL: https://thorbis.com/features/marketing Trigger intelligent campaigns using customer behavior, equipment age, and plan renewals so every contact receives the right message at the right time. Search intent: service business marketing automation, field service email campaigns, review request automation ## Customer Portal URL: https://thorbis.com/features/customer-portal Deliver a white-glove experience without additional staff. Customers log in from any device to view history, upcoming visits, and documents. Search intent: customer portal for contractors, field service client portal, service business payments portal ## Scheduling & Dispatch URL: https://thorbis.com/features/scheduling See every crew, truck, and commitment on one responsive board. Adjust on the fly with travel times and skill requirements built in. Search intent: field service scheduling, dispatch board software, contractor scheduling app ## Technician Mobile App URL: https://thorbis.com/features/mobile-app Deliver a digital job folder with workflows, parts availability, and payment collection to turn every visit into a five-star experience. Search intent: field service mobile app, technician workflow app, contractor mobile software ## Route Optimization URL: https://thorbis.com/features/routing Keep every truck moving efficiently with dynamic routing algorithms tuned for service businesses, not parcel delivery. Search intent: field service routing, technician route optimization, contractor fleet routing ## Inventory & Asset Management URL: https://thorbis.com/features/inventory Eliminate callbacks caused by missing parts. Track serialized equipment, automate reorder points, and push purchase orders to vendors instantly. Search intent: field service inventory, truck stock management, purchase order software contractor ## Team Management & Scheduling URL: https://thorbis.com/features/team-management Centralize HR essentials for field teams—onboarding checklists, certifications, PTO, and productivity metrics. Search intent: field service workforce management, technician scheduling hr, service business team management ## Invoicing & Payments URL: https://thorbis.com/features/invoicing Create professional invoices onsite or in the office, support progress billing, and let customers pay the way they prefer. Search intent: service business invoicing, field service payments, contractor billing software ## QuickBooks Integration URL: https://thorbis.com/features/quickbooks Empower your finance team with accurate, timely data while letting operations run in Thorbis without double entry. Search intent: quickbooks field service integration, thorbis quickbooks sync, contractor accounting software ## Estimates & Proposals URL: https://thorbis.com/features/estimates Present tiered recommendations, upsell accessories, and capture signatures instantly from any device. Search intent: field service estimating, contractor proposal software, good better best proposals ## Customer Financing URL: https://thorbis.com/features/financing Thorbis makes it simple to embed financing into every estimate, increasing conversion and average ticket value. Search intent: service business financing, contractor financing solutions, hvac customer financing ## Payroll & Commissions URL: https://thorbis.com/features/payroll Simplify payroll for hourly techs, spiff-driven sales reps, and salaried coordinators while maintaining compliance. Search intent: field service payroll, technician commission tracking, service business payroll software ## Communications URL: https://thorbis.com/features/communications Thorbis Communications unifies phone, SMS, and email into one shared inbox attached to every customer and job. Built-in calling can ring the right person — even their cell — texting is two-way and compliant, and every message is logged automatically. Search intent: field service communications, unified inbox for contractors, two-way SMS field service, business texting plumbing HVAC ## Finance & Treasury URL: https://thorbis.com/features/finance Thorbis Finance turns completed work into deposited cash. Collect card and ACH payments, move money to instant or standard payouts, and manage business banking and cards — all tied back to the jobs and invoices they came from. Search intent: field service payments, instant payout for contractors, business banking field service, get paid same day plumbing HVAC ## Job Management URL: https://thorbis.com/features/job-management Thorbis Job Management gives every job a single source of truth. Add change orders when scope grows, bill in stages with progress payments, and capture work with custom field forms — all on one auditable record. Search intent: job management field service, change orders for contractors, progress billing software, field service forms plumbing HVAC ## Thorbis Voice URL: https://thorbis.com/features/thorbis-voice Thorbis Voice is the AI voice layer for your phone line: it handles calls, routes them, books appointments from the conversation, and writes everything back to the customer and job records. You decide which calls it handles and which it hands to a person. Search intent: ai voice field service, ai call handling contractors, book appointments from calls, field service call routing ## Thorbis Intelligence URL: https://thorbis.com/features/thorbis-intelligence Thorbis Intelligence runs a 60-second monitoring cycle across jobs, invoices, schedule, and customers, then surfaces prioritized recommended actions by risk level. It's decision support: it recommends, your team decides and resolves. Search intent: field service operational intelligence, pending actions field service, service business risk monitoring, dispatcher decision support ## Thorbis Automations URL: https://thorbis.com/features/thorbis-automations Thorbis Automations are triggered workflows and agents: define what should happen when an event occurs, and the automation carries it out against your live data. You build the rules; the platform runs them consistently. Search intent: field service automation, triggered workflows contractors, service business workflow automation, automation agents field service ## Ask Thorbis URL: https://thorbis.com/features/ask-thorbis Ask Thorbis answers questions about your business and produces reports from your live data through conversation. Instead of digging through screens, you ask — and get the answer or the report back. Search intent: conversational reporting field service, ask a question get a report, natural language business questions, field service ai assistant --- # Industry inventory ## HVAC Contractors URL: https://thorbis.com/industries/hvac Thorbis is HVAC business management software built for how heating and cooling shops actually run—seasonal demand swings, a service board fighting an install backlog, and a maintenance base that has to be protected. Dispatch accounts for who holds EPA 608 (Type I/II/III/Universal) and NATE certs, what equipment and refrigerant the call needs, and drive time between stops. The flat-rate price book carries diagnostic, repair, and good-better-best replacement options with IAQ add-ons (media filters, UV, dehumidifiers) so techs quote on the tablet instead of guessing. Maintenance agreements (Bronze/Silver/Gold, 1x/2x or custom visit cadence) auto-generate seasonal tune-up visits, renew on stored cards, and pull the right checklist by system type. Refrigerant added and recovered is logged against the cylinder for EPA recordkeeping, warranties register from the install record by serial and model number, and load calcs, permits, and inspections live on the job. Whether you run a 3-truck residential shop or coordinate install crews and service techs across light-commercial and new construction, Thorbis scales at $299/month with unlimited users. Primary questions answered: Can Thorbis manage HVAC maintenance agreements and service contracts? | How does Thorbis handle multi-day HVAC installations? | Does Thorbis track manufacturer rebates and warranty registrations? | Can technicians use Thorbis offline in basements and attics? ## Plumbing Companies URL: https://thorbis.com/industries/plumbing Thorbis is plumbing software built by a master plumber who owned a plumbing & septic company—so it's shaped around how the trade actually runs, not a generic field-service template. Your day is unpredictable: a slab leak and a sewer backup land on top of a scheduled water-heater swap, and the after-hours phone decides whether tomorrow stays on the rails. Thorbis runs a flat-rate price book (diagnostic, drain cleaning, water-heater and tankless changeouts, repipes, pump and well work, sewer line repair) so techs quote good-better-best on the tablet instead of pricing by gut. Truck inventory carries the fittings, supply lines, wax rings, fill valves, P-traps, and cartridges each rig actually runs, and flags a restock before the next supply-house run. Camera inspections, jetters, and locators are tracked by hours; permits and inspections live on the job; recurring drain and septic-pumping programs rebook themselves; and on-site card or ACH payment closes the ticket before the truck leaves. Whether you're a 2-truck drain specialist or a 40-plumber full-service and septic shop, Thorbis scales at $299/month—no per-plumber fees, ever. Primary questions answered: Can Thorbis handle 24/7 emergency plumbing dispatch? | How does truck inventory management work for plumbers? | Does Thorbis support plumbing permits and inspections? | Can Thorbis handle septic work alongside plumbing service? ## Electrical Contractors URL: https://thorbis.com/industries/electrical Thorbis is electrical contractor software that handles both sides of the trade—same-day service and multi-phase projects—without forcing them through one generic workflow. Service electricians quote from a flat-rate book built on reusable assemblies (panel and service upgrades, EV charger installs, whole-home surge, lighting and device packages) so a 200A change-out is priced consistently instead of rebuilt by hand. Safety is enforced where it counts: required digital checklists for lockout/tagout, arc-flash assessment, and PPE verification, with photos and a signature, so a job can't close without documentation an inspector or an OSHA audit would accept. On project work, electricians log labor against task codes and material pulls from the field, project managers see live budget-vs-actual instead of finding the overrun at close-out, and rough-in, trim, and final phases bill on AIA G702/G703 draws tied to completion. Permits and inspections sit on the job by phase. Whether you run a 5-person residential service shop or coordinate commercial TI, industrial, and new-construction crews, Thorbis scales at $299/month—unlimited users included. Primary questions answered: Does Thorbis support multi-phase commercial electrical projects? | How does Thorbis enforce safety compliance for electricians? | Can I track labor and materials for job costing? | Does Thorbis help with electrical estimating and proposals? ## Handyman & Small Projects URL: https://thorbis.com/industries/handyman Offer professional experiences with minimal admin overhead—perfect for owner-operators and multi-crew handyman operations. Primary questions answered: Is Thorbis overkill for a small team? | Can I sync to QuickBooks Self-Employed? | Do you support tip tracking? ## Landscaping & Lawn Care URL: https://thorbis.com/industries/landscaping Thorbis is field service management software built for lawn care operators and full-service landscape companies: recurring routes, automated seasonal enhancement proposals, crew time and materials for job costing, and snow operations when winter hits — at $299/month + usage at cost, unlimited users. Primary questions answered: Does Thorbis support snow plowing and ice management? | How does route optimization work for landscaping crews? | Can I track job costing and crew profitability? | How do seasonal enhancement campaigns work? ## Pool & Spa Service URL: https://thorbis.com/industries/pool-service Thorbis gives pool operators enterprise-grade route management, digital chemical logging, and retail integration tools—delivering crystal-clear pools and predictable recurring revenue. Primary questions answered: Does Thorbis handle chemical compliance reports for commercial pools? | How does route optimization work for pool service? | Can I track retail sales alongside service accounts? | How do you handle skipped stops and billing adjustments? ## Pest Control URL: https://thorbis.com/industries/pest-control Thorbis gives pest control operators enterprise-grade route management, digital compliance logging, and automated renewal workflows—protecting your recurring revenue and keeping regulators happy. Primary questions answered: Does Thorbis support termite inspections and NPMA-33 forms? | How granular are chemical compliance records? | Can I handle different service frequencies for different customers? | How does renewal automation work? ## Appliance Repair URL: https://thorbis.com/industries/appliance-repair Thorbis gives appliance repair companies the tools to maximize first-time fix rates, streamline warranty processing, and deliver the customer experience that earns 5-star reviews. Primary questions answered: Does Thorbis integrate with parts distributors and suppliers? | How do you handle warranty claims for different manufacturers? | Can we track serialized parts and warranty status? | How are customers kept informed throughout the repair process? ## Roofing Contractors URL: https://thorbis.com/industries/roofing Thorbis gives roofing contractors enterprise-grade storm response, production scheduling, and insurance documentation tools—turning chaos into predictable, profitable operations. Primary questions answered: Does Thorbis integrate with EagleView and Hover for measurements? | How does supplement tracking work? | Can homeowners track their project progress? | How do you handle weather delays and rescheduling? ## Cleaning & Janitorial URL: https://thorbis.com/industries/cleaning Thorbis gives cleaning companies enterprise-grade scheduling, quality control, and client communication tools—turning inconsistent service into reliable, measurable excellence. Primary questions answered: How does employee time tracking work with geofencing? | Can clients access their own reporting portal? | How do quality inspections and corrective actions work? | Does Thorbis handle supply inventory and reordering? ## Locksmith Services URL: https://thorbis.com/industries/locksmith Thorbis gives locksmith businesses enterprise-grade dispatch, secure documentation, and contract management tools—turning emergency chaos into predictable, profitable operations. Primary questions answered: How is sensitive security data protected in Thorbis? | Does Thorbis support 24/7 after-hours emergency dispatch? | How does automotive verification work to prevent fraud? | Can I track technician inventory (key blanks, programming tools)? ## Garage Door Services URL: https://thorbis.com/industries/garage-door Thorbis gives garage door companies enterprise-grade dispatch, installation project management, and maintenance plan automation—turning every stuck door into long-term customer relationships. Primary questions answered: Does Thorbis integrate with door suppliers and distributors? | Can customers finance door and opener installations? | How do maintenance plans work for garage door service? | Can technicians see parts inventory on their trucks? --- # Competitor and alternative inventory ## Thorbis vs ServiceTitan URL: https://thorbis.com/vs/servicetitan Use this page to compare buyer fit, not to win a slogan contest. ServiceTitan remains a major platform for high-complexity operations; Thorbis is a strong match when you want transparent published pricing, modern AI-assisted scheduling and communications, and a migration plan that respects your data. Where ServiceTitan requires a sales quote, we encourage you to run both numbers on paper before you decide. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. ## Thorbis vs Housecall Pro URL: https://thorbis.com/vs/housecall-pro Stay on Housecall Pro if it matches your stage—especially when their published tiers fit your budget and workflow. Consider Thorbis when you are adding trucks, territories, or commercial complexity and need dispatch, costing, and communications in one AI-forward system. We win on fit and clarity, not on trashing a competitor that works for smaller crews. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. ## Thorbis vs Jobber URL: https://thorbis.com/vs/jobber We respect Jobber’s clarity on public pricing. If you are under ~10 people and happy with Jobber’s workflow, you may not need Thorbis yet. If you are managing many crews, nested jobs, and margin pressure—and you want AI-native help on the phone and in the inbox—Thorbis is built for that next chapter. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. ## Thorbis vs FieldEdge URL: https://thorbis.com/vs/fieldedge FieldEdge has a long history in the trades. Thorbis competes on product velocity, UX, and integrated AI workflows—not on pretending legacy platforms have no strengths. If FieldEdge is stable for you, stay. If innovation and interface debt are costing you daily, evaluate Thorbis with a migration plan. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. ## Thorbis vs ServiceM8 URL: https://thorbis.com/vs/servicem8 Do not compare ServiceM8 on fake per-user math—it is not how their published US tiers work. Compare job limits, mobile fit, integration needs, and whether you are expanding past what those tiers comfortably absorb. Thorbis targets growing US trade operations that need enterprise-style dispatch and analytics. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. ## Thorbis vs Workiz URL: https://thorbis.com/vs/workiz Workiz is a serious option for many service businesses. Thorbis wins comparisons when buyers need enterprise-grade dispatch depth, inventory, and AI workflows in one roadmap—and when they want fewer surprises from bolt-on communications pricing. Model totals with official pages, not forum guesses. Best use: compare pricing model, implementation path, migration effort, contract flexibility, and operational fit. Do not infer competitor pricing beyond what is visible and dated on the page. --- # Migration inventory ## Switch from Jobber URL: https://thorbis.com/switch/jobber Thorbis lets you switch from Jobber and start just as simply — customers, scheduling, estimates, invoicing, and payments work from day one. The difference is what comes next: you can grow into dispatch, service agreements, inventory, payroll, and reporting on the same platform, so you don't face another migration when you add trucks. Guided migration moves your data with a validation step before cutover. ## Switch from Housecall Pro URL: https://thorbis.com/switch/housecall-pro Thorbis lets you switch from Housecall Pro and keep the accessibility your team is used to — scheduling, estimates, invoicing, and payments are simple from day one. What you gain is deeper operational control as you scale: a real dispatch board, service agreements, inventory, job costing, and reporting on one platform. Guided migration brings your data over with a validation step before cutover. ## Switch from ServiceTitan URL: https://thorbis.com/switch/servicetitan Thorbis gives you serious operational control — dispatch, inventory, job costing, payroll, departments, and reporting — without an enterprise implementation. Switching from ServiceTitan means keeping the operational depth your team relies on while moving to month-to-month pricing with unlimited users. Guided migration moves your customers, jobs, financial history, and price book with a validation step before cutover. ## Switch from spreadsheets URL: https://thorbis.com/switch/spreadsheets Thorbis lets you move off spreadsheets and get organized without losing your history. Your customer list, job notes, price list, and outstanding balances come over through guided migration with a validation step before cutover, then live in one connected system — customers, scheduling, estimates, invoicing, and payments — instead of tabs you have to keep in sync by hand. ## Switch from QuickBooks URL: https://thorbis.com/switch/quickbooks You don't have to leave QuickBooks to run your field work in Thorbis. Keep QuickBooks for the books and run scheduling, dispatch, estimates, invoicing, and payments in Thorbis. Guided migration brings your customer list, items, and outstanding balances over with a validation step before cutover, so the field side of your business gets a real operations platform without disrupting your accounting. --- # Integration inventory ## QuickBooks Online URL: https://thorbis.com/integrations/quickbooks Thorbis pushes jobs, invoices, and payments to QuickBooks automatically while pulling back balances and customer updates. No more manual double entry or month-end reconciliations. ## Stripe Payments URL: https://thorbis.com/integrations/stripe Thorbis embeds Stripe across invoices, customer portal, and mobile workflows so payments happen instantly. Support cards, ACH, Apple Pay, Google Pay, and secure stored methods. ## Zapier Automation URL: https://thorbis.com/integrations/zapier Zapier enables non-technical teams to orchestrate powerful automations by combining Thorbis events with thousands of SaaS apps. --- # Freshness and claim policy - Route map reviewed: 2026-06-28 - Public sitemap: https://thorbis.com/sitemap.xml - Astro sitemap index: https://thorbis.com/sitemap-index.xml - Robots policy: https://thorbis.com/robots.txt - Thorbis does not publish aggregate rating, review count, customer count, or guaranteed outcome percentages. - Competitor pricing changes frequently; compare against each competitor's current official quote or pricing page.