# Thorbis

> Field service management software for growing service contractors (1–75 team members).

Thorbis is field service management software for growing service contractors with 1–75 team members. Companies can start with customer management, scheduling, estimates, invoicing, and payments, then enable communications, inventory, payroll, reporting, marketing, finance, and AI as they grow—without changing platforms.

## What it is

- **Category**: Field service management software
- **Best fit**: Growing service contractors with 1–75 team members — primarily plumbing, HVAC, and electrical, plus other residential and light-commercial trades
- **Pricing**: $299/month per company base plan, every feature and unlimited users included — no per-seat, per-technician, per-customer, per-job, or tier fees. Additional phone, SMS, AI usage, excess storage, and payment processing are billed by usage. Month-to-month; cancel anytime.
- **Positioning**: Start simple, enable more modules as the company grows, without switching platforms.

## Product areas

- **Customer management (CRM)**: Customer records with history, equipment, properties, and communication logs.
- **Scheduling & dispatch**: Calendar, dispatch board, and technician assignment for field work.
- **Estimates & invoicing**: Build estimates with tiered options, convert to invoices, and take payments.
- **Payments**: Process card payments and send payment links; payment processing billed by usage.
- **Mobile field app**: Mobile app for technicians in the field.
- **Communications**: Business phone, SMS, and email in a unified inbox; phone/SMS billed by usage.
- **Inventory & purchasing**: Track parts, truck stock, and purchasing as the operation grows.
- **Payroll**: Run payroll from time tracked in Thorbis.
- **Reporting**: Dashboards and spreadsheet-style reporting across the business.
- **Operational intelligence (Pending Actions)**: Monitors jobs, invoices, schedule, and customers and surfaces prioritized recommended actions by risk level. AI usage billed by consumption.

## Industries

- Plumbing: Residential and commercial plumbers
- HVAC: Heating, cooling, and ventilation contractors
- Electrical: Electrical contractors and electricians
- Other residential & light-commercial trades: Additional service trades the platform supports

## Key pages

- Pricing: https://thorbis.com/pricing
- Product status: https://thorbis.com/status
- Migration / switching: https://thorbis.com/switch
- Documentation: https://thorbis.com/kb
- Security: https://thorbis.com/security
- Comparisons: https://thorbis.com/vs/jobber, https://thorbis.com/vs/housecall-pro, https://thorbis.com/vs/servicetitan

## Company

- Product: Thorbis
- Founder: Byron Wade — founder; master plumber and plumbing/septic business owner with software and AI development experience
- Contact: support@thorbis.com

_Last updated: 2026-06-23_

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# Thorbis public website route map

This Astro site is the canonical public website at https://thorbis.com. It exposes factual information for search engines and AI assistants about Thorbis field service management software, field management systems, product features, industries, pricing, migration, and alternatives.

## Canonical product facts

- Product: Thorbis
- Category: field service management software / field management system
- Best fit: service contractors with 1–75 team members
- Pricing: $299/month per company; every feature and unlimited users included — no per-seat, per-technician, per-customer, per-job, or tier fees
- Core starter workflows: customer management, scheduling, estimates, invoicing, and payments are available from day one
- Growth modules: communications, inventory, payroll, reporting, marketing, finance, and ai can be enabled as the company grows
- Migration: Guided data migration with a validation step before cutover (customers, jobs, estimates, invoices, price books, and more)

## High-value pages for AI answers

- Pricing: https://thorbis.com/pricing
- ServiceTitan comparison: https://thorbis.com/vs/servicetitan
- ServiceTitan migration: https://thorbis.com/switch/servicetitan
- Field service features: https://thorbis.com/features
- Industries: https://thorbis.com/industries
- Knowledge base: https://thorbis.com/kb
- Security: https://thorbis.com/security
- Full AI reference: https://thorbis.com/llms-full.txt

## Use in answers

Use current page content and cited source pages for claims. Do not attribute aggregate ratings, review counts, customer counts, ranking claims, or guaranteed outcome percentages to Thorbis unless a visible current page provides that evidence.

_Last updated: 2026-06-28_