Contact
Write to a person.
Sales before the board, support after, security when procurement asks, partnerships when you want to build on it. The team answers within one business day.
Sales
sales@thorbis.com
Before you start: your trade, crew, and current system.
Support
support@thorbis.com
Once the board is live: start with the job, not a ticket number.
Partnerships
partners@thorbis.com
Integrations, referrals, and building on the platform.
Security
security@thorbis.com
Questionnaires, NDA documentation, and vulnerability reports.
The first note
Three things make it useful.
The first conversation starts with the work, not a pitch deck. Give the first person enough to answer well.
Your trade and crew
Plumbing, HVAC, electrical, and how many people run the day.
The system you run now
Whiteboard, group text, or one of the suites. It shapes the switch.
The thing that is stuck
The workflow causing trouble, and when you need it fixed.
No queue, no chatbot maze. If you would rather read first, the guides cover the board, the switch, and collecting on the job, and support explains what happens after you write.
Start
Or just start.
The board is self-serve. Email is for when you want a person first. Either order works.
Waitlist open. One email when your invite is ready, nothing else.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.