Thorbis Desktop · In development
The office phone, built for the desk.
A native macOS and Windows app for CSRs and dispatchers who cannot lose a call to a tab refresh. In development now. The field app for the crew launches with the board, native on iOS and Android; the store listings are not up yet.
Two apps, two jobs
Thorbis Desktop
CSRs, dispatchers, owners, office admins: the desks that live inside calls.
The field app
Technicians: the truck, the basement, the rooftop. Launches with the board, native on iOS and Android; the store listings are not up yet.
Desktop status
In development
Why a native app
Not a different product. A better phone.
Calls survive everything
The phone runs in a dedicated background engine, so a page navigation, a reload, or a Wi-Fi blip never drops a live call. In a browser tab, any of those ends the call.
An always-on call card
Answer, mute, hold, and transfer from a card that stays on top, while the rest of the screen moves through jobs, schedules, and records.
Native ring, native alerts
OS notifications and a real ring, not a browser tab hoping for attention. The front desk hears the call it is paid to answer.
Hardened and auto-updating
Sandboxed, signed, integrity-checked builds that update in the background, and never mid-call.
Browser vs desktop
Use each surface where it is strongest.
| The browser | Thorbis Desktop | |
|---|---|---|
| Live calls during navigation | At risk during reloads | Protected by the native shell |
| Incoming call visibility | A tab notification | OS alert and ring |
| Call controls | Inside the page | Always-on-top card |
| Best seat | Managers, occasional users | CSRs, dispatchers, phone-heavy desks |
On the roadmap
Where the desk phone is headed.
Persistent desktop softphone
In development
Softphone and personal-phone routing
In development
Physical desk-phone support
Planned
Is Thorbis Desktop a separate product?
No. Same account, same data, same permissions: jobs, customers, invoices, and communications. The native shell adds call resilience, OS notifications, and desktop window behavior.
Should technicians use it?
No. Technicians live in the field app. Desktop is for the office seats that live inside calls: CSRs, dispatchers, admins, owners.
Can the office still use the browser?
Yes. The browser stays the full experience; Desktop earns its place on the call-heavy desks specifically.
Where are the download links?
There aren’t any yet, and this page will not pretend otherwise. The desktop app is in development; when signed builds ship, the links land here and in your workspace.
Start
The crew is already covered.
The field app launches with the board, and the store apps follow it. The desk phone joins them when the builds are signed, announced here, not promised with a fake badge.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.