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SCHEDULING · DISPATCH · ROUTING — ONE BOARD

A schedule that holds
when the day doesn't.

Cancellations, emergencies, techs stuck in traffic — the board absorbs all of it. Travel-aware scheduling keeps trucks earning instead of driving, and every change texts the customer before they wonder.

Reserve early accessWatch a day survive ↓
thorbis.com/dashboard/dispatch-flowboardLIVE · 4 TRUCKS · 13 JOBS · 91% BOOKED
Thorbis dispatch board — crews and jobs sequenced on the live map
WHY THE BOARD HOLDS

A truck that's driving isn't earning. Every decision the board makes starts there.

LESSWINDSHIELD
Route-dense days
Jobs sequence by geography and traffic — not by the order calls came in.
DENSEROUTES
Gaps get backfilled
Cancellations heal from the waitlist automatically — an empty slot is revenue, offered to the right nearby customer.
100%INFORMED
Customers never wonder
Every move on the board texts the affected customer — confirmations, delays, new windows.
01 · ONE FRIDAY, START TO FINISH

Watch a day take four punches.

Every schedule looks perfect at 7 AM. What matters is what happens to it by noon — follow one real Friday down the rail.

7:02 AM
THE BOARD BUILDS ITSELF

Thirteen jobs, routed before coffee

Overnight bookings, memberships due, and yesterday’s carry-overs are already sequenced by geography and skill. The dispatcher’s job is to approve, not assemble.

MORNING AUTO-BUILDAPPROVED 7:02
ROUTES4 trucks sequenced by territory, appointment window, and priority
SKILLSBoiler job → only offered to licensed techs
TEXTS13 confirmation texts sent with arrival windows
9:15 AM
A CANCELLATION HITS

The gap heals from the waitlist

The 10 AM cancels. The board finds the nearest waitlisted customer, offers the slot by text, and fills it in four minutes — the truck never knows the day had a hole.

SLOT RECOVERYFILLED IN 4 MIN
9:15Cancellation — Truck 2, 10:00–12:00 opens
9:16Waitlist matched: D. Alvarez, 1.8 mi from prior stop
9:19“We can come today 10–12” — accepted by text
12:40 PM
EMERGENCY WEDGE

A gas leak jumps the line, gracefully

Emergencies don’t ask permission. The board wedges the call into the closest qualified lane, reshuffles what it displaces, and texts the two customers whose windows moved.

PRIORITY INSERTS. PARK · 18 MIN OUT
INSERTGas leak check → Truck 3, 1:00 PM · gas-certified
RIPPLEToilet rebuild slides 40 min — customer texted, OK’d
RATEEmergency pricing applied automatically
4:45 PM
TOMORROW, ALREADY DONE

The day ends; the next one exists

As techs close out, tomorrow’s board assembles from what actually happened — the unfinished punch-list item returns as an 8 AM stop, parts reserved, customer already confirmed.

TOMORROW · AUTO-DRAFT91% BOOKED
CARRYPunch-list return visit → 8:00 AM, parts reserved
DUE3 membership visits placed into the north loop
REVIEWToday’s 11 finished jobs → review asks queued for morning
02 · CAPACITY, PLANNED AHEAD

Next week is already
half built.

Memberships, quarterly contracts, and warranty follow-ups schedule themselves into route-dense days weeks ahead — so demand fills around commitments, not instead of them.

RECURRINGDrain plans and tune-ups auto-book by zip cluster — 34 visits placed for next month already.
ON-CALLRotations with fairness tracking — who covered last weekend matters to the next assignment.
SKILLSBoiler license, septic cert, apprentice pairing — jobs only offer to techs who can legally do them.
capacity · next two weeksTARGET 85% BOOKED
MON 780%
TUE 884%
WED 982%
THU 1048%
FRI 1186%
MON 1472%
BOOKED DEMANDRECURRING · AUTO-PLACED
THU +8 IS THIN — MARKETING SUGGESTS A TUNE-UP PUSH TO 214 DUE CUSTOMERSRUN →
03 · FLEET TRACKING · THORBIS OBD-II · IN DESIGN · LATER IN 2026

The trucks are on the board too.

A $249 Thorbis OBD-II device plugs into each truck — live GPS on the same map as the day's jobs, full vehicle diagnostics, and crash, speeding, and maintenance alerts. Fleet location and customer tracking is in design, arriving later in 2026 — reserve trackers now.

FLEET · LIVE STATUSGPS · 15s REFRESH
TRUCK 1 · ON SITE#4210 — 22 min into a water-heater swap, running on schedule
TRUCK 2 · EN ROUTE34 mph toward #4215 · ETA 1:00 PM, arrival text already queued
TRUCK 3 · IDLING12 min at the supply house — flagged for dispatch to check in
TRUCK 4 · ROLLINGLeft the yard 6:42 AM · first stop ETA still on time
TRUCKS AND JOBS ON ONE MAP — DISPATCH SEES WHO'S ACTUALLY CLOSESTGEOFENCES · TRIP HISTORY
Thorbis OBD-II trackerPlugs in under the dash · no subscription$249PER TRUCK
FREE SHIPPING · 30-SECOND INSTALL · 2-YR WARRANTY · WORKS ON ANY 1996+ VEHICLE
Fleet alerts · this weekTEXTED TO YOU + LOGGED
CRASHHard impact detected, Truck 3 — call placed to driver in 20s, OK confirmed
SPEED11 over on Hwy 515 — logged, weekly coach report updated
OILTruck 1 oil change due in 400 mi — booked into Friday 7 AM slot
DIAGP0128 thermostat code on Truck 2 — maintenance ticket created
GEOFENCETruck 4 left the yard 6:42 AM · first stop ETA on time
FULL DIAGNOSTICS · DTC CODES · BATTERY & FUEL · ENGINE HOURS

The whole board.

ALL INCLUDED IN $299/MONTH + USAGE AT COST
S01Travel-aware routingTraffic and geography sequence the day, not call order.
S02Drag-and-drop dispatchMove a job — routes, texts, and pay windows update themselves.
S03Waitlist backfillCancellations offer the slot to the nearest due customer.
S04Emergency insertionPriority calls wedge in; displaced customers get texted options.
S05Skill & license matchingJobs only offer to techs qualified to take them.
S06On-call rotationsAfter-hours coverage with fairness tracking built in.
S07Arrival-window textsConfirmations, on-my-way with live map, delay notices — automatic.
S08Customer self-bookingWebsite and Google slots come from the real schedule.
S09Recurring auto-placementMemberships and contracts book themselves into dense days.
S10Capacity forecastSee thin days two weeks out — and fill them with a campaign.
S11Crew pairingApprentices ride along with training hours logged.
S12Multi-day installsBig jobs span days with crew, permits, and draws attached.
S13OBD-II fleet tracking$249 device per truck — live GPS, no monthly hardware fee.
S14Vehicle diagnosticsDTC codes, battery, fuel, and engine hours off the port.
S15Crash, speed & maintenance alertsCrash detection, speeding, oil-change and service reminders.
ON THE ROADMAP · DISPATCH & WORK
See the full roadmap→
Scheduling improvementsDrag-and-drop scheduling that moves fast and warns you before you double-book a tech or overlap a route.IN DEVELOPMENT
Daily route optimizationReorder today's stops to cut drive time and fuel costs.PLANNED
Customer arrival windows and SLA trackingPromise 8–12 arrival windows and track late jobs before customers call.PLANNED

Your day will go sideways.
Your schedule shouldn't.

Travel-aware scheduling, self-healing dispatch, and capacity planning — included in the $299/month + usage at cost for unlimited techs.

Reserve early accessSee pricing