Dispatch turnaround
How a team reduces scheduling gaps, missed handoffs, and day-of coordination work.
THE FIRST STORIES
Four operating changes worth documenting.
Field completion
How technicians close jobs with better notes, photos, signatures, and payment capture.
Cash collection
How offices shorten the path from completed work to invoice sent and payment received.
Growth motion
How service companies use reviews, follow-up, and recurring work to grow with less manual effort.
EVIDENCE, MEANWHILE
Four ways to evaluate Thorbis before the stories run.
A useful proof path answers what a case study would: what changes, how long it takes, who uses it, and what it costs.
Workflow walkthrough See a representative job move from request, to dispatch, to mobile completion, to invoice and payment. Review Migration review Compare your current stack against the Thorbis rollout path, including imports, team setup, and first-week priorities. Review Trade-specific fit Review how HVAC, plumbing, electrical, and other field teams would use the same platform surfaces differently. Review Commercial terms Validate the $299/month + usage at cost model, unlimited users, no contract posture, and the $100/month utilities credit. Review
CUSTOMER PARTICIPATION
Have a rollout worth documenting?
We will only publish stories that have customer permission and enough detail to help other operators evaluate fit.
Nominate a story- Customer has approved public use of the story.
- Before-and-after workflow is clear enough for another owner to understand.
- Outcome is measurable or backed by a customer-approved narrative.
- Relevant product surfaces and rollout steps are named.