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From emergency AC repairs to $50K system replacements, Thorbis helps HVAC contractors schedule smarter, dispatch faster, and get paid same-day. Manage residential service calls, commercial maintenance contracts, and new construction installs—all from one platform built specifically for heating and cooling professionals.
Thorbis is the complete HVAC business management platform trusted by residential and commercial contractors across the country. Our software handles everything from initial customer calls to final invoicing—including smart scheduling that accounts for technician certifications (EPA 608, NATE), equipment requirements, and drive time optimization. Whether you're running a 3-truck operation or managing 50+ technicians across multiple locations, Thorbis scales with your HVAC business while keeping overhead low at just $200/month base with unlimited users.
Purpose-built features that solve hvac contractors challenges
6 weeks before peak season: segment maintenance customers by equipment age, launch automated email/text campaigns, and use AI-powered booking to fill crews. Teams using this playbook see 40% higher spring/fall revenue.
Capture install details, register warranties automatically, and create first-year service reminders. Service techs arrive with full equipment history, serial numbers, and customer preferences.
AI-powered intake scores emergency priority (no heat in winter = critical), captures photos, and dispatches the nearest certified technician. Average response time drops to 45 minutes.
Maintenance Renewal Rate
92%
of service agreements renewed automatically—vs. 65% industry average with manual follow-up.
Average Ticket Increase
+19%
when proposals include good-better-best options and instant financing approval.
Dispatch Efficiency
+24%
more calls handled per dispatcher during summer/winter peak seasons.
Admin Time Saved
12 hrs/week
per office staff member through automated scheduling, invoicing, and customer communications.
“Before Thorbis, we lost 30% of maintenance customers every year. Now we're at 92% renewal and our techs close $15K more in upgrades monthly. The seasonal campaign automation alone paid for 3 years of software in one spring.”
Chris Bennett
Owner, Sunrise Heating & Air (14 techs, Phoenix AZ)
See how Thorbis serves other service industries
Common questions about Thorbis for hvac contractors
$200/month base with unlimited users. No per-technician fees. No long-term contracts.
