SHIPPEDPlatform Quality
Public roadmap and changelog
Transparent product direction and release notes.
Customer-facing roadmap and changelog surfaces backed by the admin roadmap workspace, subscriptions, and ship workflow.
CHANGELOG
What Thorbis shipped.
Release notes for features that left the roadmap and reached customers. For upcoming work, see the live product roadmap.
View roadmap33 releases shipped
RELEASE MODEL
A public record of what is actually live
The changelog separates shipped customer-facing work from roadmap intent so buyers and operators can trust what they are reading.
Shipped only
The changelog is reserved for work that has reached customers, not planned experiments.
Documentation when needed
Entries can link to setup docs or help articles when a release changes an operator workflow.
Roadmap connection
Upcoming work stays on the roadmap; completed items graduate into release notes here.
SHIPPED RELEASES
Everything that reached customers
Each entry is a customer-facing release. Follow through for the detail, or jump to the documentation when a setup step changed.
SHIPPEDDispatch & Work
Job command center
All job work lives on one detail workspace.
Replaced the legacy module grid with a rail · canvas · inspector layout. Heavy sections load in bounded pages so large jobs stay responsive.
SHIPPEDReporting & Finance
Core operational reports
Finance, jobs, and sales reports are live.
Reporting overview and engine-backed reports for three domains, with additional domains marked coming soon.
SHIPPEDDispatch & Work
Dispatch map
Map view for dispatch and routing.
Interactive dispatch map with job and technician context for geographic planning.
SHIPPEDInventory & Price Book
Price book catalog
Central catalog for services and materials.
Price book overview, item CRUD, import/export, and tenant-isolated writes with automated integrity tests.
SHIPPEDReporting & Finance
Progress payments
Deposits and milestones on jobs.
Progress payment rows on jobs with tested server actions for creation and invoice linkage.
SHIPPEDDispatch & Work
Today briefing
Agent-narrated daily briefing from live data.
Today hub streams a personalized briefing with recents and inline actions.
SHIPPEDDispatch & Work
Sales pipeline
Stage-based pipeline for leads and deals.
Pipeline board with inspector, quick create, and settings workbench. On by default for new companies.
SHIPPEDDispatch & Work
Job forms and change orders
Field forms and scope change tracking on jobs.
Server actions for templates, submissions, media resolution, and change orders with dedicated unit tests.
SHIPPEDCustomer Intake & CRM
Portal booking requests
Customers can request appointments online.
Availability checks, request flow, and dispatcher approval surface on the schedule.
SHIPPEDCommunications
Status notifications
Configurable job status SMS and email.
Per-transition notification config with defaults for technician and customer channels.
SHIPPEDDispatch & Work
Jobs list and quick create
Search, filter, and create jobs from the main work area.
The jobs index uses server-first loading with toolbar stats and a full create flow. Job records connect to customers, properties, and the schedule.
SHIPPEDReporting & Finance
Payments ledger
Track payments alongside jobs and invoices.
Payments work table with Stripe event processing and progress-payment flows covered by tests.
SHIPPEDDispatch & Work
Dispatch board
Same-day assignment view for dispatchers.
Dedicated dispatch surface under Schedule for assigning and rebalancing jobs.
SHIPPEDDispatch & Work
Maintenance plans
Recurring agreements with scheduled visits.
Maintenance plan index supports table and board views with company-scoped queries and settings.
SHIPPEDInventory & Price Book
Purchase orders
PO creation and tracking in the work area.
Purchase orders with detail pages and inventory workspace integration.
SHIPPEDCustomer Intake & CRM
Customer portal
Self-serve portal for customers.
OTP login, invoices, appointments, profile, and card-on-file flows with extensive automated tests.
SHIPPEDReporting & Finance
Stripe Connect payments
Connect Stripe and collect customer payments.
Connect onboarding, payment intents, and payout destination flows with automated tests.
SHIPPEDPlatform Quality
Workspace features
Per-company module toggles in settings.
Single registry drives nav hiding, route disabled states, and the features workbench with separate plan, permission, and enablement gates.
SHIPPEDPlatform Quality
Unified email templates
One registry drives all transactional email.
Registry + component map with structural tests preventing template drift.
SHIPPEDDispatch & Work
Equipment on properties
Track installed equipment per location.
Equipment gets its own work index and record workspace, linked into the job and property model.
SHIPPEDDispatch & Work
Schedule calendar
Calendar scheduling with conflict awareness.
Server-bootstrapped schedule with persisted view preferences and a broad automated test suite for scheduling logic.
SHIPPEDDispatch & Work
Contracts
Contract templates and signed agreements.
Full contract work area with template library and per-customer contract records.
SHIPPEDInventory & Price Book
Vendor management
Supplier records for purchasing.
Vendor index and detail routes in the work area.
SHIPPEDPlatform Quality
Integrations settings
Central place to connect and monitor integrations.
Integrations workbench with provider setup cards; Stripe is production-ready while immature connectors remain gated.
SHIPPEDPlatform Quality
Customer import
Import customer records from files.
Server-side customer import with validation tests; advanced column-mapping UI remains on the roadmap.
SHIPPEDCustomer Intake & CRM
Property management
Service locations linked to customers.
Properties live in the work area with list, detail, and create routes tied to customer records.
SHIPPEDDispatch & Work
Estimates and quotes
Quote, send, and track estimates end to end.
The estimates work area supports list and board views with server actions for sending and linking to jobs.
SHIPPEDReporting & Finance
Invoicing
Invoice list, detail, and job linkage.
Invoices share the work-table pattern with progress-payment support tested at the action layer.
SHIPPEDPlatform Quality
Developer API settings
API keys and webhook management.
Developer workbench for keys and webhook endpoints with admin-only access.
SHIPPEDCustomer Intake & CRM
Customer records and profiles
Full customer index and detail workspaces.
List, create, and manage customers with linked jobs and properties. Import path covered by dedicated action tests.
SHIPPEDPlatform Quality
Team management
Invites, roles, and departments.
Team work area with invite flow and role configuration.
SHIPPEDPlatform Quality
Settings workbench
Organized company configuration.
Settings sidebar with domain-specific workbenches for core FSM configuration.
WHO SHOULD READ WHAT
Release notes should route attention by role
Different teams scan the changelog for different risk. The page should make those reading paths explicit.
OWNER
Look for changes that affect margin, reporting, visibility, customer follow-up, or implementation risk.
OFFICE
Look for changes to dispatch, estimates, invoices, payments, messages, and customer record hygiene.
FIELD
Look for mobile, job closeout, photos, notes, signatures, forms, and customer handoff updates.
ADMIN
Look for settings, permissions, integrations, security, data, and rollout requirements.
ON THE ROADMAP
Next up before it lands here
The work closest to graduating into release notes. Windows are estimates, not commitments.
TESTINGRing group live E2E verificationRing groups that simultaneously ring multiple team members until someone answers.Communications
TESTINGCall transcriptionSearchable call transcripts tied to the right customer and job.Communications
IN DEVELOPMENT · Q3 2026Persistent desktop softphoneAnswer and place business calls from a softphone that stays put as you work.Mobile & Desktop
Be there when the next release ships.
Thorbis is $299/month + usage at cost, with unlimited users and a $100/month utilities credit included.