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Stop losing customers to competitors. Automated campaigns that nurture leads, generate 5-star reviews, and bring customers back—all on autopilot.
"Thanks for reaching out! Here's what to expect..."
"Still need help? Click here to schedule..."
"Just checking in on your estimate. Any questions?"
Auto-assigned to sales rep for personal follow-up
"How did we do? Leave a review and get 10% off next service"
"Thanks for choosing us! Here are some maintenance tips..."
"Time for your spring AC tune-up! Book now and save 15%"
"We miss you! Here's a special offer to come back..."
Proven templates designed specifically for service businesses
Requests sent 24 hours after job completion when satisfaction is highest
Direct links to Google, Yelp, Facebook, and your preferred platforms
Optional discount codes to boost response rates (10-15% off next service)
Unhappy customers routed to private feedback form instead of public reviews
Automated email/SMS within minutes of first contact with next steps
Share helpful tips, FAQs, and case studies to build trust
Automatic reminders at 3, 7, and 14 days with urgency messaging
Create tasks for personal outreach when automated touches don't convert
Automatically identifies customers who haven't booked in 6-12 months
Special "we miss you" discounts based on their service history
Email, SMS, and postcard series over 30 days
Limited-time offers and seasonal reminders to drive action
Campaigns auto-trigger based on calendar (spring AC, fall furnace, etc.)
Only send to customers with relevant equipment (AC owners get AC reminders)
Incentivize booking before peak season with special pricing
Promote recurring service agreements during campaign touchpoints
Powerful features that make every customer feel like your only customer
"Our Google reviews went from 47 to 312 in six months. The automated campaigns brought back $82K in dormant customers we thought were gone forever. Marketing used to be an afterthought—now it's our best salesperson."
Discover how these features work together to power your field service business
Join service businesses generating 3.2x more reviews and 42% higher conversions with Thorbis.