Site map
The whole site, one page.
Every public page, grouped the way the site thinks about them, with the same one-line description each page carries in the machine-readable map.
Product
- ProductThe operating loop end to end: customer, estimate, job, work, invoice, payment.
- The boardDispatch. Every job, truck and tech on one screen.
- The field phoneThe field app. The next stop, full screen, for the person in the truck.
- The appsNative iPhone and Android alongside the web, with no per-seat charge.
- Customer portalThe quote, the bill, and the truck on a live map, from one texted link under the shop's brand.
- The invoiceInvoice and collect on the job: card, tap to pay, check, cash, bank.
- The weekThe owner's weekly read: what closed, who ran, what is still out.
- Thorbis DesktopA native macOS and Windows office phone, in development; the field apps ship today.
Features
- FeaturesEvery module with its honest stage (shipped, Next, or Later) at one posted price.
- Scheduling & dispatchThe board that absorbs cancellations, emergencies, and traffic.
- Jobs & work ordersTimeline, change orders, progress payments, photos, and proof on one record.
- The field appRoute, job, book, and payment in the tech's pocket. $0 per tech.
- Online bookingRequests land on the board as real work; wider entry points arrive with the roadmap.
- Customer portalOne magic link answers every just-checking-in call, under your brand.
- The business numberStatus texts run today; the full shop line is Next, posted at $15 a month.
- Team managementInvites, roles, and departments: people, never seats.
- Estimates & quotesGood-better-best proposals from the price book, signed in the driveway.
- Invoicing & paymentsThe invoice presented on site and paid same-day, most days.
- Customer financingMonthly options beside pay-in-full; the lender carries the risk, not the shop.
- PayrollPay runs from tracked hours at $8 per worker paid. Next, and labeled so.
- Inventory & POsTruck and warehouse stock, POs, and scanning. Next on the roadmap.
- Accounts & CRMOne living record per customer, built by the work itself.
- Marketing & reviewsReviews, win-backs, and attribution: the Growth wave, Next.
- Thorbis SitesA trade-themed website whose leads land on the record, in design for later 2026.
- RoutingGeographic sequencing today; full optimization stays labeled Planned.
- Ask ThorbisJump-by-typing today; plain-language questions over live data in development.
- AutomationsEvent-triggered workflows with a person in the loop: agents with approvals, Later.
- Thorbis VoiceAfter-hours AI answering that books the job and logs the call. Early access.
- Pending ActionsThe operation re-read every 60 seconds; decision support, humans resolve.
Planned
Integrations
- IntegrationsQuickBooks, Stripe and Zapier around one service record, included, with no per-integration fees.
- QuickBooks integrationThe books stay in QuickBooks; issued invoices post one way after a readable dry run.
- Stripe integrationCollect on the job at posted processor rates; the contractor stays merchant of record.
- Zapier integrationJob, invoice and customer events as triggers; ordinary API calls stay $0.
Trades
- IndustriesTwelve trades on the same board: playbooks that respect how each trade runs.
- PlumbingCall-outs, drain routes and water-heater installs, with a flat-rate book loaded.
- HVACSeasonal tune-ups, same-day service and multi-day changeouts on one board.
- ElectricalService work, multi-phase projects, and a safety record attached to every task.
- Appliance repairWarranty coverage verified at intake and the claim tracked to reconciled payment.
- CleaningRecurring routes, quality walks with photos, and reports clients see first.
- Garage doorEmergency repairs with a real ETA, installs tracked through their days, plans that renew.
- HandymanEstimates from templates, a drag-and-drop day, and deposits collected up front.
- LandscapingRoutes sequenced by drive time, enhancements proposed on schedule, snow costed per event.
- LocksmithLockouts routed in minutes and security work documented with role-scoped access.
- Pest controlRecurring treatment routes, chemical logs a regulator can read, renewals before the lapse.
- Pool serviceWeekly routes with skips tracked and chemical readings timestamped on the visit.
- RoofingStorm intake to final draw, with the claim file in one place.
- SepticPump-out routes on a service clock, inspection reports same-day, every tank's history kept.
- Fire & life safetyInspection cycles where the record is the deliverable. Findings become quotes before the truck leaves.
- RefrigerationEmergency dispatch at food-clock speed, PM contracts that renew, the unit's file always in the truck.
- Controls & low voltagePhased installs with punch lists and change orders on the record, service running beside them.
Commercial
- Commercial contractorsRun every service call, project and property from one system. Commercial service on Core today.
- ProjectsNext on the roadmap: phases, draws and change orders around the progress billing already in Core.
- FacilitiesDesign-partner stage. The building's own view of the record its contractors write: a direction, not a listing.
- The networkThe long-term thesis: contractors and operators meeting on shared property records. Narrative only.
- Property MemoryLater. The research program for scanning rooms into versioned property records, with its refused claims in print.
- Design partnersTwo small councils shaping Projects and the facilities side. No name used without written approval.
Compare
- CompareThorbis beside ServiceTitan, Jobber, Housecall Pro, Successware, FieldEdge, ServiceM8 and Workiz.
- vs ServiceTitanAgainst the suite: per-technician pricing and an implementation fee.
- vs JobberAgainst the calendar: published tiers, priced per seat.
- vs Housecall ProAgainst the seat: published plans with user caps.
- vs SuccesswareAgainst the office: per-user pricing, no public price.
- vs FieldEdgeAgainst the desktop era: a long history in the trades and a price quoted after a demo.
- vs ServiceM8Against the job cap: published tiers gated by job volume; Thorbis never meters jobs.
- vs WorkizAgainst the add-on stack: published tiers with the phone sold separately.
- Switching inMigrating in: a dry run you inspect while your current system stays live.
- Switch from ServiceTitanThe suite's history migrated with a validation step; deep customizations rebuilt, not copied.
- Switch from JobberDay-one basics unchanged; dispatch and the rest of the shop arrive without another migration.
- Switch from Housecall ProKeep the simplicity, gain the dispatch board; recurring work confirmed in validation.
- Switch from QuickBooksCoexistence: QuickBooks keeps the books while the field work moves to Thorbis.
- Switch from spreadsheetsCustomers, balances and the price list out of the tabs; old invoices become opening balances.
Team size
- Thorbis at your sizeFive stages, one platform, one posted price. The size changes, the bill does not.
- Solo operatorsOne person, every role: book, estimate, invoice and collect from the truck.
- 1–3 person teamsOff the group text: one record from first call to deposit, ready for the third truck.
- 4–15 person teamsDispatch on one board, the day on every truck's phone, one price book.
- 16–40 person teamsVisibility at volume today; inventory and payroll arrive as posted add-ons, not a migration.
- 41–75 person teamsMulti-location on one record: $199 per extra location, people never priced as seats.
Who you are
- Who you areOne record read from seven chairs: owner, operations, service, projects, books, truck, building.
- For ownersThe week readable at 9 p.m., one posted price, and books that reconcile.
- For operationsIntake that doesn't leak, the whole board on one screen, no re-typing anywhere.
- For service managersCallbacks with evidence, coaching with numbers, quotes kept honest by the book.
- For project managersProgress draws in Core today; Projects (phases and change orders) next, labeled honestly.
- For controllersOne-way posting to QuickBooks, deposits that itemize, a software bill you can predict.
- For techniciansThe stop briefed before arrival, the quote from the book, paid before leaving the driveway.
- For facilities managersThe honest page: contractor product today, the building's side in design with an operator council.
The Manual
- The ManualThree interactive courses on the system and the trade. Checks that teach either way you answer. Free, no account.
- Running the day on ThorbisThe record, the board, the loop from call to collected: the system course.
- The recordWhy the property record is the spine everything else attaches to.
- Call to jobIntake without leaks: how a ringing phone becomes a scheduled job on the board.
- Estimate to paidPrice book to estimate to approval to payment in the driveway.
- Reading the weekThe owner's five-minute read: booked, closed, collected, open.
- The money of a service shopFlat rate, the price book, the hourly floor, field collection: the trade's money course.
- Flat rate vs T&MWhat each pricing model is honestly good at, and when to run a hybrid.
- The price bookBuilding the book: services, materials, labor units, and keeping it current.
- The hourly floorDeriving what an hour must earn from your own costs: the method, no planted benchmarks.
- Collect in the fieldWhy invoice lag kills cash flow and how driveway collection changes it.
- The craft of dispatchTriage, routes, callbacks, and the 2 a.m. call: the dispatcher's course.
- TriageUrgency, the emergency that jumps the queue, and what intake must capture.
- Routes and densityDrive time as the silent cost, and route thinking that protects margin.
- CallbacksRecords and photos that turn callbacks into patterns instead of disputes.
- After hoursThe 2 a.m. call: rotations, and what the record hands the on-call tech.
- The glossaryShop language defined in a sentence or two: system terms and trade terms together.
In the Trenches
- In the TrenchesThe Thorbis blog: field guides you can run, industry straight talk, and honest progress reports. Every claim checkable.
- Building in the openWhere Thorbis actually stands: the loop we are finishing first, what Minimum Great Product means, what comes next and later, and why the front door is a waitlist.
- Flat rate without the religionFlat rate and time-and-materials are tools, not identities. What each is actually good at, when to run both, and how to build the first fifty book entries from jobs you have already run.
- How to choose field service management softwareA working method for picking field service software without getting burned: the seven questions that expose a bad fit in the demo, the pricing traps to read for, and the migration test to run before you sign anything.
- One price, on purposeThorbis costs $99 per company per month with $15 of usage included. The reasoning behind that number, what the meter covers, and what the model costs us.
- The whiteboard problemWhiteboard-and-group-text dispatch is genuinely good at three trucks and quietly ruinous at six. Why it breaks, and a one-week migration you can run with any software.
- What to demand from field-service softwareA demo checklist for buying any field-service platform, including questions we do not yet have good answers to ourselves. Bring it whether or not Thorbis is in the running.
Startup guides
- Startup guidesFrom the truck to the license: honest guides to starting a plumbing, HVAC, or electrical business, with the money math and the boards that decide.
- How to start a cleaning businessFrom solo cleaner to a company with crews: the licensing and bonding customers ask for, residential versus commercial, pricing that does not trap you at your own hourly rate, and the trust practices that keep keys in your hands.
- How to start a landscaping businessFrom mowing crew to landscape company: the licensing that actually applies, the equipment decision that sinks new owners, pricing that survives winter, and the route density that decides whether the season is profitable.
- How to start a pest control businessThe most licensed of the route trades: applicator certification and why it is not optional, the insurance nobody warns you about, recurring revenue as the whole point, and the seasonal outreach that decides whether the book renews.
- How to start a plumbing businessThe working path from journeyman to owner: the license, the company, the insurance, the math an hour has to earn, the first truck, and the first jobs. Written for the plumber in the truck, not the MBA in the seminar.
- How to start a pool service businessFrom cleaning your own pool to running routes: the licensing question nobody answers straight, the chemical knowledge that keeps you out of trouble, route density as the whole business model, and pricing that survives a hot August.
- How to start a roofing businessFrom crew lead to owner: the licensing and insurance that roofing gets held to hardest, storm work without the storm-chaser reputation, pricing per square that survives a wet spring, and the first jobs that build a referable name.
- How to start an electrical businessThe electrician's path to owning the company: the master license question, permits and inspections as a business reality, an hourly rate that carries the overhead, and the first-year moves that build a shop instead of a job.
- How to start an HVAC businessFrom installer to owner: the licenses including the one federal certification nobody skips, the company and insurance stack, pricing that survives the shoulder seasons, and the honest way to win the first no-cool calls.
Help guides
- Help guidesShort, honest how-tos for running the day on Thorbis: dispatch, the truck phone, collecting in the field, switching, and the books.
- Tap Arrive with a glove onThe next stop is the only thing on the screen. Wet gloves. A thumb.
- Collect before you leave the driveThe invoice is the last thing on the job. Then they leave.
- Run both for a morningKeep theirs on. Run a real day on ours. You pick the morning.
- Add a tech without a seatMonday a new name starts. You do not get an invoice for existing.
- Keep QuickBooks as the booksJobs here. Chart of accounts there. One-way. Dry-run first.
- Send Mike on 114 OakA leak hits. You do not start a group text. You send a truck.
- An invoice will not go paidDue that will not close. We look at the job, not a ticket.
- Move the shop off ServiceTitanCSV, documents, or the API. You look at the dry-run. Dual-run until you pick the morning.
- See what closed this weekCash. Trucks. Who ran. Not a dashboard you have to sit down for.
Free tools
- Free toolsWorking calculators for the trades, computed from the visitor's inputs, no benchmarks baked in.
- Business calculatorsHourly rate, job pricing, break-even, profit and loss, and commission.
- Hourly rate calculatorThe honest rate from real expenses, billable capacity, and the target margin.
- Job pricing calculatorThe quote from cost: materials, labor, equipment, overhead, and profit.
- Break-even calculatorThe jobs and revenue that cover every cost: the floor the business runs above.
- Profit and loss calculatorRevenue and costs into gross, operating, and net margin.
- Commission calculatorWhat a plan pays on revenue, beside what it pays on gross margin.
- The switching mathSoftware spend before and after, computed; revenue-lift projections refused, not estimated.
- Google Business Profile guideThe five-step setup and weekly cadence for the listing that answers first. No invented statistics.
- Local Services Ads guideVerification, lead discipline, and budget rules for paid local demand. No fabricated cost tables.
Sites and themes
- Theme marketplaceThirty-three trade website themes, free to $180 one-time, arriving with Sites later in 2026.
- Signal themeThe free flagship: calm, fast, and built to book, for plumbing and HVAC.
- Copperline themeWarm, established, third-generation energy for plumbing and septic. $180 one-time.
- Livewire themeHigh-contrast, safety-forward design for electrical shops. $160 one-time.
- Nightcall themeDark, urgent, always answering: the free 24/7-emergency theme.
Company
- For shop ownersWhy a plumbing, HVAC or electrical shop would run this.
- SolutionsFind your page by trade, by team size, or by the system you are leaving.
- RoadmapWhat is shipping now, what is next, and what comes later.
- CompanyWho builds it and why.
- AboutSoftware for the operating loop of the trades, run by four checkable principles.
- Byron Wade, founderA master plumber who owned a plumbing and septic business and built the software he wished he'd had.
- CareersFive open roles, remote-first US and Canada, a five-stage process with no surprise puzzles.
- Senior Full-Stack EngineerOwn the operating loop (jobs, estimates, invoices, payments) and make it hold.
- Mobile EngineerThe technician's app: offline-first, one thumb, built for gloves and dead zones.
- Product DesignerGrow the midnight system for dispatchers and technicians, tested with real crews.
- Customer Success ManagerTurn design-partner councils and a waitlist into shops that are ready on day one.
- Growth EngineerSEO, free tools, and measurement without dark patterns: marketing that never lies to a contractor.
- PartnersSolution, integration and referral partnerships; terms agreed in conversation, not invented on the page.
- PressFast facts a journalist can verify on this site, story angles, and the brand kit by email.
- SupportHow to reach a person, before and after you buy.
- ContactSales, support, security and partnerships. A person answers within one business day.
- SecurityRow-Level Security tenant isolation, processor-held cards, and documentation reviewable before rollout.
- System statusLive state at status.thorbis.com; no uptime numbers printed that are not measured.
- ImplementationMigration as a launch board: staging, validation, role training, and a named cutover.
- ProofNo invented reviews: a posted price, month-to-month terms, and a dry run you inspect.
- Case studiesNo fabricated quotes: stories publish only with a customer-approved baseline, rollout and verified outcome.
- ChangelogThirty-three shipped releases, month by month, from the first customer record to the public roadmap.
- TemplatesFour documents (go-live, closeout, follow-up, invoice review), useful without an account.
- The demoSelf-serve: the product on this site, the price posted, and the real demo run on your own data.
- The waitlistCore is buyable today; the waitlist covers in-development modules, invited in waves.
- Live sessionsThirty-minute sessions on one operating handoff each; four planned, none with a fake date.
- Site mapEvery public page in one place, generated from the same registry as sitemap.xml and llms.txt.
Legal
- Legal centerTwelve documents, one effective date; Thorbis is software, not a financial institution.
- Terms of ServiceThe agreement: one posted plan, month to month, your data exportable on the way out.
- Acceptable Use PolicyMessaging, telephony, payments, AI and security rules; consent belongs to the customer.
- Payments & Money-Movement TermsMoney moves through processors and between the parties, never through Thorbis.
- AI DisclosureBrain's autonomy is configurable, guardrails apply in every mode, and output is reviewed before relied on.
- Privacy PolicyController for account data, processor for customer data; personal information is not sold.
- Your Privacy RightsGDPR and CCPA/CPRA rights, request paths, and statutory response clocks.
- Data Processing AddendumDocumented instructions, breach notice, subprocessor flow-down, audits.
- SubprocessorsEvery third party that processes personal data for the Service, named with its purpose.
- Cookie PolicyStrictly necessary, functional and analytics cookies. None for advertising.
- Text Messaging ProgramConsent-only service texts via Telnyx; reply STOP at any time.
- Copyright & DMCA PolicyTakedown and counter-notice under 17 U.S.C. § 512; false notices carry liability.
- Accessibility StatementWCAG 2.1 and 2.2 AA as the working target: a target, not a certification.
Crawlers read the same map at /sitemap.xml, and assistants at /llms.txt. All three are generated from one registry, so none of them can drift.
