INVOICING · BUILT IN THE DRIVEWAY, PAID IN THE DRIVEWAY

Anatomy of an invoice
that gets paid same-day.

Every element below exists for one reason: fewer questions between “job done” and “money in.” Nothing re-typed, nothing forgotten, nothing chased by hand.

A · YOUR BRAND
Your logo, your colors — inherited from your Sites theme.
B · FLAT-RATE LINES
Pulled from the price book — parts billed as they were scanned on the job.
C · PROOF
Before/after photos and the signed work order, attached — disputes die here.
Wade Plumbing & Septic
INVOICE #4180-1
THU JUL 2 · DUE ON RECEIPT
Sarah Mitchell · 142 Maple Ave, Jasper GA · Job #4180 — Water heater replacement
WH-401 · 50-gal gas water heater · install$2,150.00
SCANNED · Expansion tank · required by code$285.00
MEMBER · Drain plan discount−$120.00
BEFORE / AFTER · SIGNED WORK ORDER.PDF
Total · tax included $2,315.00
Pay now — tap, card or bank Finance from $64/mo
6-YEAR WARRANTY REGISTERED · RECEIPT + PHOTOS FILED TO YOUR PORTAL
D · ONE HONEST TOTAL
Tax calculated per jurisdiction; membership discounts applied automatically.
E · EVERY WAY TO PAY
Tap-to-pay in person, card or ACH from the portal, financing offers on big tickets.
F · AFTER THE MONEY
Warranty registers itself; the payment splits into tax and profit reserves on arrival.
WHY IT GETS PAID

The best collections strategy is an invoice presented while the tech is still standing there.

0RE-TYPED
Estimate becomes invoice
Approved lines, change orders, and scanned parts flow straight through.
3sTAP TO PAID
Driveway payment
Card, phone, or ACH — at pass-through rates, never marked up.
11DAYS FASTER
Cash arrives sooner
Design target vs. mail-an-invoice workflows — measured at launch.
01 · EVERY INVOICE, TRACKED

Tracked like a package.

Sent, delivered, opened, paid — you see every state change the moment it happens. “Did they even get it?” stops being a question anyone asks.

Viewed 3×and unpaid? That’s a signal — the chaser knows it too
  • 11:31 AM Presented on siteBuilt from the job in one tap — estimate lines, scanned parts, photos.
  • 11:32 AM Paid · $2,315.00Tap-to-pay, Visa ·· 4412 — approved in 3 seconds.
  • 11:32 AM Receipt deliveredEmail + portal, with photos and warranty attached.
  • 11:33 AM Money splitOperating, tax reserve, and profit set aside automatically.
  • FRI 10 AM Review ask sentHappy customer → Google in one tap. Job closed, loop closed.
thorbis · invoicing LIVE
Thorbis invoicing — every invoice tracked with live paid and pending status
PAYMENT SPLIT ON ARRIVAL — OPERATING +$1,806 · TAX +$347 · PROFIT +$162
repipe · oak plaza · $14,200 PROGRESS BILLING
AT SIGNING Deposit · 30%COLLECTED WITH APPROVAL · JUN 24 $4,260
ROUGH-IN Draw 2 · inspection passedAUTO-INVOICED WHEN MILESTONE CHECKED · JUL 1 $4,260
CHANGE Change order · shower valveSIGNED ON CUSTOMER PHONE · ADDED TO FINAL +$680
FINAL Final draw · due at walkthroughSCHEDULED · FRI JUL 11 $6,360
RETAINAGE, DEPOSITS & DRAWS — TRACKED AGAINST THE SAME JOB RECORD
02 · BIG JOBS, BILLED RIGHT

Deposits, draws, and change orders.

A two-week repipe isn’t a single invoice. Schedule payments against milestones, collect the deposit at signing, and let change orders append themselves — approved by the customer from their portal, mid-job.

DEPOSITCollected at approval — the job doesn’t book without it if that’s your rule.
CHANGE ORDERScoped on site, photo attached, signed on the customer’s phone — added to the final draw.
JOB COSTINGEvery draw lands against live costs — you know the margin before the last check clears.
03 · WHEN THEY DON'T PAY SAME-DAY

The polite chaser never forgets.

A follow-up ladder you configure once: friendly, well-timed, escalating only as far as you allow — and it stands down the second money lands.

DAY 3TEXT
Friendly nudge

“Here’s that invoice again — pay in one tap.” Same thread as the job.

PAY LINK INCLUDED
DAY 7EMAIL
Itemized re-send

Full invoice with photos re-attached — the “my spouse pays the bills” forward.

OPENS TRACKED
DAY 14CALL TASK
A human, briefed

A call task lands on the office list with the whole history on screen.

SCRIPT SUGGESTED
DAY 30YOUR CALL
Your escalation

Financing offer, payment plan, or late fee — whatever your policy says. Never a surprise to you.

POLICY-DRIVEN · OPT-IN
Every step is a template you can edit — and the whole ladder halts the instant payment arrives. AUTOPAY & CARD-ON-FILE SUPPORTED

On the roadmap

FULL ROADMAP →
Automated follow-upsThorbis suggests or schedules the right follow-up so estimates and open work don't slip. PLANNED
AccountingCore bookkeeping built around how field-service work actually flows. PLANNED
TaxesSales tax and contractor tax tooling wired directly to your invoices and payments. UNDER CONSIDERATION

Done should mean paid.
Same day, most days.

Invoicing, driveway payments, progress billing, and the polite chaser — included in the $299/month + usage at cost, with processing at pass-through rates.