Privacy Policy
What is collected, how it is used and shared, and the line between controller and processor.
- Effective June 23, 2026
- v1.1
- Thorbis, Inc., a Delaware corporation
01
Our two roles
Thorbis is the controller for account, billing, and marketing data, and the processor for the customer, employee, and communications data businesses submit, governed by the Data Processing Addendum.
02
What we collect
Account details, the records your business submits, usage logs, device data, communication content, and integration data. Payment card information flows through external processors, not Thorbis systems.
03
Sensitive data
You control what enters the platform. Avoid storing unnecessary sensitive data (government identifiers, for instance) in free-text fields.
04
How we use information
Operating the platform, billing, feature development, communications, fraud detection, and legal compliance. We do not sell personal information.
05
How we share it
With the subprocessors on the published list, integrations you select, AI providers you enable, when law requires, and in a business transaction, each under confidentiality terms.
06
Retention
Data is kept while the subscription is active. After termination there is an export window, then deletion or anonymization within roughly sixty days unless law requires longer.
07
Transfers and security
The Service is US-based; cross-border transfers use Standard Contractual Clauses and DPA safeguards. Technical and organizational measures protect data, and incidents are notified per applicable law. No method of transmission or storage is completely secure, and we do not pretend otherwise.
08
Your choices
Access, correct, export, and delete in the Service or by request. GDPR and CCPA/CPRA specifics live in Your Privacy Rights. Texts are consent-only. Reply STOP to opt out.
09
Children and changes
This is a business service, not directed at children, and we do not knowingly collect from minors. Material changes are noticed in advance by email or in the Service.
This summary is provided for transparency and is not legal advice. Your use of Thorbis is governed by the agreement you accept. Questions: legal@thorbis.com · Thorbis, Inc., a Delaware corporation, Pickens County, Georgia, United States. The mailing address is available by request.