Garage Door Software for Service & Installation
Respond to emergency repairs fast, manage door and opener installations, and grow recurring maintenance revenue—all from one platform built for garage door professionals.
Built for work like
- Residential Garage Doors
- Commercial Overhead Doors
- Rolling Steel & Security
- Opener Installation & Repair
- Spring & Safety Systems
Today's schedule
Garage Door Services dispatch
Johnson, Residential Garage Doors
9:00 AM, 2847 Oak St
Martinez, Commercial Overhead Doors
11:30 AM, 412 Pine Ave
Thompson, Follow-up
2:00 PM, 185 Elm Blvd
$299/mo
One base price
5 core tools
Start on day one
1–75 people
Grows with your team
What garage door services teams fight every day.
Thorbis gives garage door companies enterprise-grade dispatch, installation project management, and maintenance plan automation—turning every stuck door into long-term customer relationships.
-
Emergency calls demand instant response—stuck doors and security issues can't wait. Customers call competitors when ETAs are unclear.
-
Installation projects require coordination between measurements, door ordering, opener selection, and crew scheduling. Details fall through cracks.
-
Maintenance plans are undersold because there's no system to present options, track enrollments, or automate renewal reminders.
-
No visibility into which technicians are available, closest, or have the right parts on their truck for specific repair types.
-
Commercial clients with rolling steel and high-speed doors have complex service needs but revenue gets lost without proper tracking.
A calmer day for garage door services crews.
Thorbis keeps the schedule, field notes, customer updates, and closeout trail connected from the first dispatch check to the last invoice review.
- 7:30 AM
Dispatch starts clean
Emergency repair completed → technician performs safety inspection → documents worn springs, frayed cables, or aging opener → presents maintenance plan options on-site → customer enrolls with one tap.
- 11:45 AM
Office and field stay aligned
Flag stuck doors, security issues, and safety hazards for immediate routing. Customers receive live ETA updates. Nearest qualified technician dispatched in seconds.
- 4:30 PM
Closeout is ready
Manage measurement appointments, door selection, opener pairing, ordering, delivery tracking, and crew scheduling from one visual timeline.
Tailored to your industry.
Purpose-built features that solve garage door services challenges.
Emergency Priority Dispatch
Flag stuck doors, security issues, and safety hazards for immediate routing. Customers receive live ETA updates. Nearest qualified technician dispatched in seconds.
Installation Project Management
Manage measurement appointments, door selection, opener pairing, ordering, delivery tracking, and crew scheduling from one visual timeline.
Maintenance Plan Engine
Enroll customers in annual safety inspections, lubrication programs, and proactive spring replacement. Autopay billing and automated scheduling.
Parts & Inventory Tracking
Track springs, rollers, openers, and hardware per truck. Know who has what parts. Route repairs to technicians with the right inventory on board.
One operating loop across office, field, and customer.
Each role sees the right surface for the moment, while the business keeps one shared record of what happened.
Plan the day
Emergency repair completed → technician performs safety inspection → documents worn springs, frayed cables, or aging opener → presents maintenance plan options on-site → customer enrolls with one tap.
Complete the work
Flag stuck doors, security issues, and safety hazards for immediate routing. Customers receive live ETA updates. Nearest qualified technician dispatched in seconds.
Keep customers current
Manage measurement appointments, door selection, opener pairing, ordering, delivery tracking, and crew scheduling from one visual timeline.
A playbook proven in the field.
Workflows and what's included for garage door services.
- 01
Emergency-to-Maintenance Conversion
Emergency repair completed → technician performs safety inspection → documents worn springs, frayed cables, or aging opener → presents maintenance plan options on-site → customer enrolls with one tap.
- 02
Installation Excellence Pipeline
Lead captured → measurement appointment scheduled → technician captures dimensions with photos → door and opener selection presented with financing options → order placed → delivery tracked → install scheduled around delivery → completion verified with photos → maintenance plan offered.
- 03
Commercial Fleet Program
Property managers with multiple locations get consolidated billing, priority dispatch, and quarterly inspection reports. Track all doors across portfolio. Automate compliance documentation.
What every garage door services team gets.
Every number below ships on the same plan, no add-ons, no per-technician fees.
One base price
Includes unlimited users—no per-seat fees. Phone, SMS, and AI utilities draw from the $100/month utilities credit, then bill at published rates; payments are priced separately.
Start on day one
Customer management, scheduling, estimates, invoicing, and payments work from your first job.
Grows with your team
Turn on communications, inventory, payroll, reporting, and AI as you grow—without switching platforms.
Switching is guided
Move customers, jobs, estimates, invoices, and price books with a validation step before cutover.
See how Thorbis serves the trades next door.
Frequently asked questions.
Common questions about Thorbis for garage door services.
Does Thorbis integrate with door suppliers and distributors?
Yes. Import vendor catalogs for major manufacturers (Clopay, Amarr, CHI, Wayne Dalton, etc.). Submit orders directly. Track order status and delivery dates. Delivery documents attach to jobs automatically. No manual data entry or status calls.
Can customers finance door and opener installations?
Absolutely. Present financing options at the proposal stage through integrated lending partners. Customers apply and get approved on-site. Track approval status and fund disbursement inside Thorbis. Increase average ticket by making premium options affordable.
How do maintenance plans work for garage door service?
Create plan templates with annual or semi-annual visits including safety inspection, lubrication, balance testing, and hardware check. Customers enroll with e-signature and autopay. Thorbis schedules visits automatically and sends reminders. Track plan revenue separately from emergency and install work.
Can technicians see parts inventory on their trucks?
Yes. Track springs (by size/type), rollers, cables, openers, and hardware per technician. When a call comes in, dispatchers see which techs have the likely needed parts. Route to the right technician to avoid callbacks. Parts usage logs automatically as jobs complete.
Does Thorbis handle commercial and industrial door service?
Absolutely. Track rolling steel doors, high-speed doors, dock equipment, and commercial overhead doors separately. Service agreements with SLA terms. Inspection checklists specific to commercial equipment. Quarterly reporting for property managers.
How does the emergency-to-maintenance conversion work?
After completing an emergency repair, technicians perform a quick safety inspection and document findings with photos. Thorbis generates maintenance plan options based on equipment age and condition. Customer sees options on tech's tablet and enrolls with one signature.
How does Thorbis compare to other garage door software?
Most garage door companies use generic field service software not built for their workflow. Thorbis is purpose-built with door-specific features: spring size tracking, opener compatibility, installation project management, and maintenance plan automation. $299/month, unlimited technicians, no per-user fees.
Join Garage Door Services teams using Thorbis.
$299/month with unlimited users and every feature included. No per-technician fees. No long-term contracts.