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Respond to emergency repairs fast, manage door and opener installations, and grow recurring maintenance revenue—all from one platform built for garage door professionals.
Thorbis gives garage door companies enterprise-grade dispatch, installation project management, and maintenance plan automation—turning every stuck door into long-term customer relationships.
Purpose-built features that solve garage door services challenges
Emergency repair completed → technician performs safety inspection → documents worn springs, frayed cables, or aging opener → presents maintenance plan options on-site → customer enrolls with one tap. Maintenance plan attach rate: 34%.
Lead captured → measurement appointment scheduled → technician captures dimensions with photos → door and opener selection presented with financing options → order placed → delivery tracked → install scheduled around delivery → completion verified with photos → maintenance plan offered. Average cycle: 12 days.
Property managers with multiple locations get consolidated billing, priority dispatch, and quarterly inspection reports. Track all doors across portfolio. Automate compliance documentation. Average commercial contract value: $8,400/year.
Emergency Response
32 min
average dispatch-to-arrival time for stuck doors and security issues.
Install Cycle Time
-25%
reduction in time from measurement to completion through streamlined coordination.
Maintenance Revenue
+42%
increase through on-site plan presentation after every emergency and install.
Customer Rating
4.9★
average rating with live ETA updates, before/after photos, and professional invoices.
“Thorbis handles emergency calls, installs, and maintenance renewals seamlessly. We went from 12% maintenance plan attach rate to 34% just by presenting options after every service. Customers love the communication—they see the technician coming, get photos of their repair, and receive professional invoices instantly.”
Valerie Brooks
Owner, DoorGuard Services (8 technicians, Houston TX)
See how Thorbis serves other service industries
Common questions about Thorbis for garage door services
$200/month base with unlimited users. No per-technician fees. No long-term contracts.
