Company · Built in the shop
A software company that still wrenches.
Built in the shop, for the shop. We take the work personally because we still do the work, and because owners asked for cash on the drive, not another seat.
Built from field work · Founder-led support
Byron Wade
Master plumber, licensed in two states: the founder, and still on call.
I still take the 6 a.m. call.
I did not leave the trade to become a founder. I am still a plumber. Ten years in. Licensed in two states. The shops I work with get a board that was designed under a house, not in a pitch deck.
Every shop I walked into was running the day on a whiteboard and a group text. The software they were sold was built by people who have never been under a house. If it is ugly, slow, or talks like an office program, the shop goes back to the whiteboard.
Owners told me the same three things. They cannot see who is rolling. They collect on Friday. The next hire costs another seat. So Thorbis has one job. Be the cleanest thing they touch all day, and when they write, they get a person who knows the work.
- Byron
Who we built this for.
Construction shop owners. The person who still takes the first call and still signs the payroll. For the owner →
Plumbing shops still on a whiteboard
The leak hits. Three people type. Nobody knows who is rolling. That is the shop we built this for.
HVAC and electrical running a group text
Same day. Same mess. Different trade. The board does not care what is in the truck.
Owners who collect on Friday
The job was done Tuesday. The money is still out. Collect on the drive. See what’s unpaid without a rebuild in Excel.
Shops that will not sit through a walkthrough
You load your data and run the day. If the next hire would have been another seat, you are in the right place.
How we work with a shop.
We talk like a shop
Job, stop, tech, truck. If a word would not survive dispatch, it does not ship.
You point it out, we change it
A note from a contractor is a job on our board. We close it. That is the product loop.
A name, not a queue
You get a person who knows your dispatcher. Before the board is live, you email the team. Once it is, support starts with the job context.
The board is the ad
No shouting logo. If the product is not the cleanest thing you touch all day, we should not take your money.
What we refuse
A seat is not a product. A queue is not support.
We will not charge you for Mike. We will not mail you a login. We will not sell a books replacement until Money is real.
01
A person responds when the board is wrong.
Not a ticket. A real person who starts with the work that needs help.
02
The next hire is $0 on the software
Mike is a tech, not a seat. Thorbis is $99 per company / month with unlimited people. Another truck does not raise the software bill.
03
QuickBooks stays the books
Jobs live here. The books stay there. We will not sell a replacement until Money is the product.
04
Turn on more. Never migrate
Phone, inventory, Brain, Money hang off the same records. You should not replace the board because the shop got bigger.
Still on the truck
Get the board. $99 / company.
No walkthrough. You load your data and run the day. A real person responds after you are live.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.