The Manual · Free, no account
Learn the system. And the trade behind it.
Twelve short lessons across three courses: how the record runs a day, how the money of a shop actually works, and the craft of dispatch. Every lesson checks your understanding as you go, and the checks teach either way you answer.
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The courses
Three courses. One working day.
The system
Running the day on Thorbis
How a call becomes a job, a job becomes an invoice, and a week becomes something you can read. The operating loop, taught in the order the day runs it.
4 lessons · 8 checks
0/8
Trade money
The money of a service shop
Pricing, the book, the real cost of an hour, and why cash arrives late. Trade knowledge that is true whatever software you run.
4 lessons · 8 checks
0/8
Trade craft
The craft of dispatch
Triage, routes, callbacks, and the 2 a.m. call. Dispatch is a craft, and the board is its bench.
4 lessons · 8 checks
0/8
Progress lives in this browser and nowhere else: no account, nothing sent anywhere. A different device starts fresh.
Why a manual
Software you can learn before you log in.
The waitlist means you can't run the product yet, but you can already know how it thinks, and sharpen the shop math it's built around.
How it works
Read. Answer. It sticks.
Short lessons
Five to seven minutes each, written in shop language, no webinar padding.
Checks that teach
Every answer carries a note: pick wrong and you learn why, pick right and you learn what to do with it.
Progress without an account
Solved checks stay solved on this device. That's the whole system: no streak guilt, no email capture.
The glossary
31 terms of shop language.
From “the board” to “NTE” to “rough-in”: the words the lessons use, defined in a sentence or two each.
- The board
- The record
- The week
- Intake
- Dispatch
- Dry run
- Price book
- Flat rate
The teaching policy
No invented numbers here either.
The Manual teaches methods, not benchmarks: the hourly-floor lesson shows you the arithmetic and hands you the calculator. It never plants an “industry average” for your market. The same honesty rules as the rest of this site, in the classroom too.


