Thorbis vs Successware · Pool service
Successware for pool and spa companies: a work-order office, or a board the truck reads.
Successware is a work-order system priced per user and sold on a call. For pool and spa companies, Thorbis is a board the office runs and the trucks read, one posted price for the company, and unlimited people.
Successware · their model
The office
- Shops report $80–$150 per user / month
- Per user. Sales-led. Not a public price.
- Plumbing and HVAC shops sold a work-order system.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days pool and spa companies run, on either system.
01
The route
Balanced weekly routes with drag-and-drop scheduling. Skips log their reason (locked gate, weather, vacation hold), and billing adjusts by your rules.
02
The water
Readings, photos, and dosing timestamped on the visit record: the proof for the customer, and for the health inspector.
03
The revenue
Equipment age tracked per pool. A pump past year eight becomes a proposal, not a note nobody reads again.
The difference
Successware beside Thorbis, for pool and spa companies.
Row
Successware
Thorbis
Who this is for
Plumbing and HVAC shops sold a work-order system.
pool and spa companies: the route, the water, and the revenue.
The price
Shops report $80–$150 per user / month
$99 per company, posted. Unlimited people.
The model
Per user. Sales-led. Not a public price.
One posted price. Every usage rate posted beside it.
The board
It still talks like an office.
The pool-service day on one board the office runs and the trucks read.
The old way
What the whiteboard costs pool and spa companies.
Paper logs leak money
A memorized route and a wet clipboard cannot prove a visit or defend an invoice.
“Did you come today?”
Without a visit record the customer can see, every skipped-looking week is a phone call.
The upsell drives past
Aging pumps and heaters at every stop, and no system that turns them into quotes.
Straight answers
What pool and spa companies ask about the switch.
What does Thorbis cost for pool and spa companies, next to Successware?
Successware: Shops report $80–$150 per user / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Successware records?
Export or documents. What comes over: customers, work orders, the book. It still talks like an office. We load the board.
Is this comparison current?
The Successware side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Successware changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from Successware →
Pool service against the rest of the field
Thorbis vs Successware for other trades
Start
One board for pool and spa companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Successware? We’ll extract your records.
Rather talk first? Email the team.