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Thorbis
Free tool

Field Service ROI Calculator

See how much your business could save and earn with Thorbis. Enter your numbers below to calculate your potential return on investment.

Your Business

Enter your current business metrics

5
4
15h
Your Potential ROI
$541,836
potential annual benefit
15001% ROI

+66

additional jobs/month

$44,352

monthly revenue increase

24h

admin hours saved/month

$201

software cost savings

Ready to see these results for your business?

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Thorbis One: $299/month + usage at cost, unlimited users, no per-seat fees

How We Calculate Your ROI

This calculator uses example assumptions you can adjust to match your operation. The factors below are illustrative estimates, not proven Thorbis results:

  • More jobs per day (example estimate) - Smarter scheduling and daily route optimization (in development on the Thorbis roadmap) are modeled to reduce drive time and close scheduling gaps. Adjust this estimate to match your operation.
  • Higher average tickets (example estimate) - Good-better-best pricing options and upsell prompts are modeled to increase ticket values
  • Less admin time (example estimate) - Automated invoicing, scheduling, and customer communication are modeled to reduce manual work
  • Follow-up capture (example estimate) - Automated follow-ups, on the Thorbis roadmap, are modeled to catch opportunities that would otherwise slip

These conservative estimates are based on published results from HVAC, plumbing, electrical, and other home service contractors using modern field service management software — not measured Thorbis outcomes.

What the model should cover

ROI is operational, not just a software line item

A good buying case connects Thorbis to time, throughput, cash collection, and the growth work that usually gets pushed aside.

Admin time

Estimate the office hours lost to duplicate entry, chasing invoices, manually dispatching, and reconciling tools.

Technician capacity

Model how better routing, fewer callbacks, mobile completion, and faster invoicing change field throughput.

Cash collection

Account for payment links, on-site collection, reminders, and reduced delay between work complete and invoice sent.

Growth upside

Compare operational savings with revenue gained from follow-ups, maintenance plans, reviews, and better close rates.

Use the output well

Turn ROI into an implementation plan

The calculator is a starting point. The stronger case maps each expected gain to a workflow change after launch.

  • Use conservative inputs first, then rerun with best-case assumptions.
  • Validate the output against real payroll, vehicle, dispatch, and billing data before using it in a buying case.
  • Pair ROI with implementation planning so expected savings have an owner and timeline.
Scenario planning

Run ROI against the work that actually changes

The strongest ROI case separates savings from growth and names the workflow that creates each result.

Office capacity

Measure what happens when the same admin team handles more calls, jobs, invoices, and follow-ups.

Field throughput

Model fewer return trips, faster completion, route discipline, and technician mobile usage.

Collection speed

Estimate the impact of payment links, on-site collection, reminders, and fewer invoice delays.

Growth workflows

Include reviews, win-backs, maintenance plans, and missed follow-up recovery in the upside case.

Buying-case proof

Make the ROI claim auditable

Baseline

Current admin hours, invoices sent late, average collection delay, callback rate, and lead follow-up leakage.

Change

Which Thorbis workflows will change the metric, who owns the change, and when it should show up.

Evidence

Reports, payment status, dispatch history, and finance review needed to confirm the ROI after launch.

Assumption checks

The model is only as useful as the inputs.

Before using ROI in a buying case, make sure the assumptions match the business instead of a rough guess from memory.

Labor

Confirm hourly admin cost, technician loaded cost, overtime, and the time period used in the model.

Volume

Use real job count, average ticket, estimate close rate, callback rate, and invoice timing instead of a single best month.

Adoption

Account for rollout pace, training time, data cleanup, and the workflows the team will actually change first.

Stakeholder review

ROI should survive review by the people doing the work.

A credible calculator result needs owner, office, field, and finance agreement before it becomes an implementation target.

Owner

Looks for payback period, operating focus, and which metrics prove the investment after launch.

Office

Validates admin time, invoicing delay, payment follow-up, and duplicate entry assumptions.

Field

Checks whether technician capacity assumptions match routing, closeout quality, and mobile adoption.

Finance

Confirms the $299/month + usage at cost subscription, the $100/month utilities credit, payment pass-through costs, payroll impact, and implementation effort.

Implementation proof

Validate the ROI after the buying decision.

The calculator should become a launch measurement plan, not a static forecast.

First 30 days

Measure whether scheduling, mobile closeout, invoicing, and payment collection are adopted by the team.

First 60 days

Compare admin hours, invoice delay, payment status, and estimate follow-up against the baseline.

First 90 days

Review whether the ROI model needs adjustment based on real throughput, revenue, and collection data.

Adoption risks

The model should name what could stop the return.

Role adoption

Savings do not appear if dispatchers, technicians, and office staff keep using parallel workflows.

Data quality

Dirty customer, price book, job, and invoice data can delay the operating lift.

Metric drift

ROI needs an owner after launch or the model becomes a one-time buying artifact.

Avoid weak ROI math

Do not let the calculator become a fantasy forecast

ROI should help owners decide where to focus implementation, not just justify software spend.

  • Counting savings without assigning the workflow change that creates them.
  • Using best-case revenue upside without checking staffing, dispatch, and cash capacity.
  • Forgetting one-time implementation effort when planning the first operating quarter.

Run the model, then put a real number behind it.

Thorbis One is $299/month + usage at cost — unlimited users, no per-seat fees, and a $100/month utilities credit included.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.