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Controls & low voltage · CRM

Every controls and low-voltage customer, on one record.

One living record per customer and property for controls and low-voltage contractors: every call, quote, job, photo, and payment posted by the work itself, so the history is on screen when the phone rings.

Northside Clinic

Property

Today
Ph 2 · On site
History
per phase · The draw bills itself
History
at closeout · The record becomes the as-built
History
after warranty · The service agreement

Written by the work itself, not by data entry.

In Core today. One posted price, unlimited people.

The work

The work that writes the record.

  • 01

    The phased install

    Rough-in, trim, commission: days and crews tracked on the job today, with photos and notes accumulating where the walls will close. Phase tracking arrives with Projects (Next).

  • 02

    The service call

    A reader offline or a camera dark, dispatched with the site’s install history: what was run, where it lands, who commissioned it.

  • 03

    The retrofit

    Small works and upgrades quoted from the book and scheduled between project days, not lost behind them.

Why it matters

The argument, in three rows.

  • The record writes itself

    Jobs, photos, signatures, invoices, and payments post to the customer as they happen. Nobody types the day in twice, so the record is actually true.

  • Properties, not just names

    A customer can hold several properties, and each property holds its equipment: serials, install dates, warranties, photos. The water heater’s history is on the record, not in a memory.

  • The whole story on ring

    When the phone rings, the last job, the open estimate, and what’s still owed are already on screen. Your best customers deserve a better memory.

Controls & low voltage · CRM

The next job comes from the last one.

Reviews, reactivation, and the property’s history: growth as a byproduct of work done and recorded well.

The old way

What a lost history costs.

  • The punch list lives in a text thread

    Items agreed on a walkthrough vanish into phones. A punch item that is not on a record is a callback with your margin attached.

  • The change order never gets billed

    Extra drops added in a hallway conversation are real cost. Unwritten, they are a donation to the GC.

  • The closeout binder eats a week

    Photos, test results, and as-built notes captured on the job as it runs mean closeout is an export, not an archaeology dig.

Up close

How it runs.

  • 01

    Properties and equipment

    Multi-property customers with per-property equipment history. Repair quotes check the warranty automatically before anyone prices covered work.

  • 02

    Segments and lists

    Query the book (equipment older than three years, customers gone quiet, plan members) and the list stays live as jobs close.

  • 03

    No data entry

    Calls, texts, and email thread to the record; job checklists and photos attach to the property; invoices and payments post as they happen.

Straight answers

What controls and low-voltage contractors ask.

  • What does Thorbis cost for controls and low-voltage contractors?

    $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month. Nothing on this page is a tier.

  • Is the customer record a separate module?

    No. Accounts & CRM is in Core, on the same record as the board, the estimate, and the invoice, so the controls and low-voltage job never leaves the system it started in.

  • Is it built for controls and low-voltage contractors specifically?

    The record is the same for every trade; what changes is the work on it. For controls and low-voltage contractors that means the phased install, the service call, and the retrofit, which is the day this page is written around, and the sample rows on it are controls and low-voltage jobs.

Start

CRM for controls and low-voltage contractors, on one record.

$99 a company. Unlimited people: the whole crew. Plus metered usage. $15 included each month.

Coming from a suite? We’ll extract your records.

Rather talk first? Email the team.