The shop’s catalog of services with materials, labor units, and prices. Estimates pull from it, so the same job gets the same price from every tech.
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In the Manual
Running the day on Thorbis
From the book to the drivewayThe money path is one line: the price book feeds the estimate, the approved estimate becomes the invoice, and the invoice is paid where the work happened.
The money of a service shop
Flat rate or time and materialsThe price book carries the flat-rate entries; the posted hourly and the NTE line carry the rest.
The money of a service shop
Building the price bookA price book is the shop’s pricing, written down: the jobs you do, what each one takes in materials and labor, and what each one costs the customer.
The craft of dispatch
Callbacks without the argumentCallbacks read together are information: the same fitting failing across jobs is a supplier conversation; the same job type coming back is a price book entry whose scope needs a line; the same tech’s work returning is a coaching conversation, held with the record open, not with a rumor.
In the product
In Core
Estimates & quotesAssembled from your own price book while the tech is still standing there, with photos that show the work and a signature that turns the diagnosis into a job before the lead goes cold.
In Core
The field appThe route, the job, the price book, and the payment: one app built for wet gloves and bad glare, native on iOS and Android at launch, included for unlimited people.
Next
Inventory & POsWhen supplier costs move, the price book knows.
Read more
In the Trenches
How to choose field service management softwareBefore the contract, ask the vendor to run a dry run of your migration: your customer list, your open jobs, your price book, loaded into a staging account you can inspect.
In the Trenches
Building in the openAround the loop sit the things a working day actually needs: one search that jumps from a street name to the job, a price book you build yourself and estimate from, and owner reports that say what closed, what is open, and what a tech ran, with a spreadsheet out when you want one.
In the Trenches
Flat rate without the religionBut a price book supports either model, so this piece can afford to be honest about when each one is the right choice.
Startup guide
How to start a plumbing businessDecide how you price: flat rate off a price book, time and materials, or both.
Startup guide
How to start a roofing businessBuild a price book for the repeatable work (pipe boots, small repairs, standard architectural shingle replacement per square by pitch and story) and quote genuinely unknown work with the unknowns written down.
The glossary
Thirty-odd terms, the system’s words and the trade’s. Read the next one, or go back to the whole list.
