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Inventory & Price Book

Customer-specific price book pricing

Planned

Special pricing agreements per customer on top of your catalog.

Overview

Override line items or categories for key accounts without duplicating your entire price book.

What we're building

Key accounts often negotiate their own pricing. Without a way to handle that, you either track the agreement in your head or copy your whole price book just to change a few numbers.

Thorbis is building customer-specific pricing that layers on top of your existing catalog. You can override individual line items or whole categories for a given customer, and that agreed pricing applies automatically, without duplicating your price book.

It is for contractors with repeat commercial or contract accounts who need agreed rates honored every time.

What you'll be able to do

  • Set special pricing for a specific customer
  • Override individual line items for key accounts
  • Override pricing by category, not just one item
  • Layer customer pricing on top of your existing catalog
  • Avoid duplicating your price book for each account
  • Honor agreed pricing automatically for that customer

Rollout plan

  1. 01

    Per-customer overrides

    In progress

    Set special prices for a customer on top of your catalog.

  2. 02

    Line item and category pricing

    In progress

    Override pricing at the line item or whole-category level.

  3. 03

    Automatic application

    In progress

    Apply each customer's agreed pricing without duplicating the price book.

Milestones

  • Not started:

    Customer pricing model

    Build per-customer pricing that layers over the catalog.

  • Not started:

    Line item overrides

    Support overriding individual catalog items.

  • Not started:

    Category overrides

    Support overriding pricing by category.

  • Not started:

    Single price book

    Keep one price book instead of per-account copies.

More in Inventory & Price Book

How to send useful feedback

Name the blocked role

Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.

Explain the workaround

Describe what your team does today and where the process fails under real work.

Define success

Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.