Platform Quality
Fleet GPS tracking
See where every truck is and share ETA with customers.
Overview
ServiceTitan Fleet Pro and Housecall Pro GPS tracking are table stakes for dispatchers. Thorbis fleet module is a placeholder.
What we're building
When a customer asks where the tech is, a dispatcher should not have to call the tech to find out. Without live vehicle visibility, ETAs are guesswork and a missed stop is invisible until someone complains.
Thorbis is building fleet GPS tracking that puts every truck on a live map for dispatchers, with geofenced arrive and depart events captured automatically. Customers can get a share-my-tech ETA link, and a vehicle maintenance schedule keeps the fleet itself on track. It is for dispatchers and owners who need to know where their trucks are without picking up the phone.
What you'll be able to do
- Live vehicle map for dispatchers
- Geofence arrive/depart events
- Customer share-my-tech ETA link
- Vehicle maintenance schedule
- See where every truck is right now
- Share a live ETA without calling the tech
Rollout plan
- 01
Live map
In progressShow every vehicle on a live map for dispatchers.
- 02
Geofence events
In progressCapture arrive and depart events automatically.
- 03
Customer ETA and maintenance
In progressShare a tech-ETA link and track vehicle maintenance schedules.
Milestones
- Not started:
Vehicle tracking
Live location on a dispatcher map.
- Not started:
Geofencing
Arrive and depart detection at job sites.
- Not started:
ETA sharing
Customer-facing share-my-tech link.
- Not started:
Maintenance
Vehicle maintenance scheduling.
More in Platform Quality
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.