Inventory & Price Book
Parts and replacement finder
Find compatible replacement parts from a model number in the field.
Overview
ServiceTitan Atlas replacement-part finder and Housecall Pro Bluon HVAC integration help techs source parts. Thorbis has no parts lookup.
What we're building
A tech standing at a failed unit has to figure out the right replacement part from a faded model and serial plate, then track down what's compatible, often with a call back to the office or the parts counter.
Thorbis is exploring a parts finder that looks up components by model or serial number and shows compatible replacements right in the field. Found the part? Add it straight to the estimate, no retyping. With an HVAC OEM data partner, the catalog stays accurate to real equipment. For service techs who want to quote the right part the first time.
What you'll be able to do
- Lookup parts by model/serial
- Show compatible replacements
- Add parts to estimate from lookup
- HVAC OEM data partner integration
- Identify the right part from an equipment plate in the field
- Avoid callbacks to the office to source parts
Rollout plan
- 01
Lookup
In progressSearch parts by model or serial number in the field.
- 02
Compatibility
In progressSurface compatible replacement parts for the equipment.
- 03
Estimate integration
In progressAdd found parts to an estimate, backed by an OEM data partner.
Milestones
- Not started:
Parts search
Build model and serial part lookup.
- Not started:
Compatibility data
Source compatible-replacement data.
- Not started:
OEM partner integration
Connect an HVAC OEM catalog partner.
- Not started:
Estimate hand-off
Add parts from lookup directly to estimates.
More in Inventory & Price Book
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.