Platform Quality
Review management and website widget
Request reviews after jobs and show them on your website.
Overview
Housecall Pro and Jobber automate review requests and offer embeddable widgets. Thorbis lacks a review loop.
What we're building
Online reviews are how new customers decide who to call, but asking for them is the step that always falls off the list once the job is done.
Thorbis is building an automated review loop that requests a review after the work is complete, while the experience is still fresh. Reviews connect to your Google Business Profile and can be shown on your own site through an embeddable widget, so the proof lives where buyers look. A response inbox keeps replies in one place, so you can answer every review without hunting across platforms.
What you'll be able to do
- Automated post-job review request
- Google Business Profile integration
- Embeddable reviews widget
- Review response inbox
- Ask for reviews automatically when a job closes
- Show reviews on your own website
Rollout plan
- 01
Request loop
In progressAutomatically request reviews after a job completes.
- 02
Distribution
In progressConnect Google Business Profile and embed reviews on your site.
- 03
Response management
In progressManage and reply to reviews from one inbox.
Milestones
- Not started:
Request automation
Trigger review requests on job completion.
- Not started:
Google integration
Connect Google Business Profile.
- Not started:
Reviews widget
Ship an embeddable reviews widget.
- Not started:
Response inbox
Build a unified review response inbox.
More in Platform Quality
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.