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Inventory & Price Book

Intelligent product matching

Exploring

Match what a tech types in the field to the right price-book item automatically.

Overview

Techs describe parts in their own words, so the same item shows up a dozen different ways and never lines up with the price book. Thorbis is exploring matching that reads a field description and suggests the right price-book item and price. You'll quote and bill consistently without making every tech memorize SKUs.

What we're building

Techs describe parts in their own words, so the same item shows up a dozen different ways and never lines up with the price book, and pricing drifts from job to job.

Thorbis is exploring matching that reads a field description and suggests the right price-book item and price, ranked by confidence and learning from the corrections your team makes. Descriptions with no good match get flagged instead of guessed.

It's for techs in the field and the office that bills behind them, so quoting and billing stay consistent without making everyone memorize SKUs.

What you'll be able to do

  • Suggest price-book items from plain-language descriptions
  • Rank likely matches with confidence
  • Learn from corrections your team makes
  • Flag descriptions with no good match
  • Keep pricing consistent across techs and jobs
  • Match a tech's field description to the right price-book item
  • Quote and bill consistently without memorizing SKUs

Rollout plan

  1. 01

    Description-to-item matching

    In progress

    Suggest price-book items from plain-language descriptions.

  2. 02

    Confidence ranking

    In progress

    Rank likely matches and flag descriptions with no good match.

  3. 03

    Learning from corrections

    In progress

    Improve matches from the corrections your team makes.

Milestones

  • Not started:

    Matching approach scoped

    Define how field descriptions map to price-book items.

  • Not started:

    Suggestion engine

    Surface ranked item suggestions.

  • Not started:

    Correction feedback

    Learn from team corrections over time.

More in Inventory & Price Book

How to send useful feedback

Name the blocked role

Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.

Explain the workaround

Describe what your team does today and where the process fails under real work.

Define success

Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.