Dispatch & Work
Scheduling improvements
Drag-and-drop scheduling that moves fast and warns you before you double-book a tech or overlap a route.
Overview
Building the day's schedule by dragging jobs around is slow, and it's easy to double-book a tech or stack conflicting visits without noticing. Thorbis is making scheduling faster and adding conflict warnings as you move jobs. You'll rearrange the board quickly and catch overlaps before they ship, so the schedule you build is the schedule that actually works.
What we're building
Building the day on a slow board is its own job. Dragging visits around lags, and it is easy to drop two jobs on the same tech or stack overlapping routes without noticing until a customer calls and the afternoon has to be rebuilt.
Thorbis is making the schedule board faster to move and adding conflict warnings as you go. When a job would double-book a tech or collide with another visit, you see it the moment you drop it, not after the day falls apart. The board reacts quickly, so rearranging an afternoon takes seconds instead of a slog.
It is built for dispatchers and owners who run the schedule by hand and need it to hold up once trucks are rolling.
What you'll be able to do
- Drag and drop jobs with less lag
- Get warned before double-booking a tech
- Catch overlapping visits as you schedule
- Rearrange the board quickly
- Build a schedule that holds up in the field
- Trust that the schedule you build will actually run
Rollout plan
- 01
Faster drag-and-drop board
In progressRebuild the scheduling board so jobs move with less lag and rearranging the day feels immediate.
- 02
Conflict warnings
In progressSurface double-booking warnings the moment a job is dropped on a tech.
- 03
Overlap-aware scheduling
In progressExtend warnings to catch visits that overlap a tech's day, not just identical time slots.
Milestones
- Not started:
Board performance pass
Reduce lag so dragging and dropping jobs stays smooth on a full day.
- Not started:
Double-book detection
Flag when a move would assign two jobs to one tech at the same time.
- Not started:
Overlap detection
Warn when visits overlap so conflicts are caught before the schedule ships.
- Not started:
Field validation
Confirm schedules built on the new board hold up once technicians are in the field.
More in Dispatch & Work
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.