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Platform Quality

Security

In progress

Ongoing hardening across auth, row-level data access, and admin operations, so your company's data stays your company's.

Overview

In a multi-company platform, one weak boundary puts everyone's data at risk. Thorbis is hardening security across authentication, row-level access controls, and sensitive admin operations so each company's records stay isolated and every privileged action is governed. This is continuous work to keep customer data, payments, and operations protected as the platform grows.

What we're building

On a platform where many companies share the same system, one weak boundary is everyone's problem. A gap in how logins are handled, how records are walled off, or how privileged admin actions are governed can expose data that should never leave a company's own account.

Thorbis treats security as continuous work, not a one-time checkbox. The focus is hardening authentication and session controls, enforcing row-level isolation so one company can never read another's records, and governing the sensitive admin operations that touch customer data, payments, and operations. As the platform grows and new features ship, these protections get reviewed and tightened rather than left to drift.

This work runs in the background of everything else, so your company's data stays your company's.

What you'll be able to do

  • Strengthen authentication and session controls
  • Enforce row-level isolation between companies
  • Govern sensitive admin operations
  • Keep customer and payment data protected
  • Harden continuously as the platform grows
  • Keep your company's data separate from every other company's

Rollout plan

  1. 01

    Authentication and session hardening

    In progress

    Strengthen how logins, sessions, and credentials are handled across the platform.

  2. 02

    Row-level isolation

    In progress

    Enforce data boundaries so each company can only reach its own records.

  3. 03

    Privileged operation governance

    In progress

    Govern sensitive admin actions and keep tightening protections as new features ship.

Milestones

  • Not started:

    Auth controls review

    Audit and reinforce authentication and session controls.

  • Not started:

    Tenant isolation enforcement

    Verify row-level access keeps every company's data separated.

  • Not started:

    Admin operation safeguards

    Add governance around sensitive administrative operations.

  • Not started:

    Continuous hardening cadence

    Establish ongoing review so protections grow with the platform.

More in Platform Quality

How to send useful feedback

Name the blocked role

Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.

Explain the workaround

Describe what your team does today and where the process fails under real work.

Define success

Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.