Platform Quality
Developer API and webhooks
API keys and webhooks for custom integrations.
Overview
Owners and admins can issue API keys and configure outbound webhooks for their own automations. Settings are role-gated and stay separate from day-to-day field workflows.
What we're building
Every shop runs a few tools Thorbis does not own, and copying data between them by hand does not scale. Without a way to connect, your data stays stuck inside one system.
Thorbis lets owners and admins issue API keys and configure outbound webhooks to drive their own automations and integrations. These settings are role-gated to the people who should have them and kept separate from the day-to-day field workflows, so technicians are not exposed to developer controls.
It is for owners, admins, and the developers they work with who want to wire Thorbis into their own stack.
What you'll be able to do
- Issue API keys
- Configure outbound webhooks
- Build your own automations
- Connect Thorbis to outside tools
- Keep developer settings role-gated
- Separate integration controls from field workflows
Rollout plan
- 01
API key access
CompleteLet owners and admins issue API keys for integrations.
- 02
Outbound webhooks
CompleteConfigure webhooks to push events into custom automations.
- 03
Role-gated controls
CompleteKeep developer settings restricted and separate from field workflows.
Milestones
- Complete:
API keys
Add API key issuance.
- Complete:
Webhook configuration
Support outbound webhook setup.
- Complete:
Role gating
Restrict access to owners and admins.
- Complete:
Workflow separation
Keep developer tools out of field workflows.
More in Platform Quality
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.