Dispatch & Work
Dispatch map
See technicians and jobs on a map for routing decisions.
Overview
Visualize today's stops and technician positions on a map alongside job details. Dispatchers get geographic context when deciding who to send where next.
What we're building
Deciding who to send next is a geography problem, and a list of addresses does not show it. Without seeing where techs and jobs actually are, dispatchers end up crossing trucks across town and adding drive time that nobody planned for.
Thorbis puts today's stops and technician positions on a map alongside the job details. Dispatchers get the geographic context to send the right tech for the next stop and keep routes sensible instead of guessing from a list.
It is for dispatchers making routing calls who need to see the day laid out, not just read it line by line.
What you'll be able to do
- See today's stops on a map
- View technician positions geographically
- Read job details alongside the map
- Get geographic context for routing
- Decide who to send where next
- Reduce guesswork on the next stop
Rollout plan
- 01
Mapped stops
CompletePlot today's jobs on a map.
- 02
Technician positions
CompleteShow where technicians are alongside the work.
- 03
Routing context
CompletePair map and job details for who-goes-where decisions.
Milestones
- Complete:
Job mapping
Visualize stops on a map.
- Complete:
Tech positions
Display technician locations.
- Complete:
Job detail pairing
Show job details with the map.
- Complete:
Routing support
Help dispatchers decide the next stop.
More in Dispatch & Work
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.