Platform Quality
Email templates
Consistent branded emails for auth, billing, and customer documents.
Overview
Thorbis sends transactional emails from a single template library so invoices, estimates, and account messages look professional and stay in sync across the product.
What we're building
Transactional emails are the messages customers actually open, the invoice, the estimate, the account notice. When those come out looking inconsistent or off-brand, it chips away at how professional your company looks.
Thorbis sends its transactional emails from a single template library, so invoices, estimates, and account messages share one professional look and stay in sync across the product. There is no patchwork of one-off email designs drifting apart over time.
It works in the background of the features that send mail, so customer-facing messages stay consistent.
What you'll be able to do
- Send branded transactional emails
- Use one template library across the product
- Keep invoice and estimate emails consistent
- Send professional account and billing messages
- Keep email styling in sync as features change
- Avoid one-off email designs
Rollout plan
- 01
Single template library
CompleteCentralize transactional emails in one library.
- 02
Consistent branding
CompleteApply one professional look across invoice, estimate, and account mail.
- 03
Product-wide sync
CompleteKeep email styling in sync everywhere mail is sent.
Milestones
- Complete:
Template library
Build the shared email template library.
- Complete:
Branded styling
Apply consistent branding to transactional mail.
- Complete:
Document emails
Cover invoices, estimates, and account messages.
- Complete:
Cross-product sync
Keep templates aligned across the product.
More in Platform Quality
How to send useful feedback
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