Platform Quality
Team, roles, and invites
Invite teammates and control who can do what.
Overview
Add office staff and technicians, assign roles, and organize departments. Permissions flow through the rest of the product so the right people see the right work.
What we're building
As your crew grows, everyone-can-see-everything stops working, and onboarding a new tech or office hire turns into a permissions guessing game.
Team, roles, and invites let you add office staff and technicians, assign roles, and organize departments. Permissions flow through the rest of the product so the right people see the right work and nothing more.
This is for growing companies that need clear roles and access as they add people.
What you'll be able to do
- Invite office staff and technicians
- Assign roles to control access
- Organize teams into departments
- Flow permissions through the rest of the product
- Make sure the right people see the right work
Rollout plan
- 01
Invites and roles
CompleteAdd office staff and technicians and assign roles.
- 02
Departments
CompleteOrganize people into departments.
- 03
Permission flow
CompletePermissions carry through the product so the right people see the right work.
Milestones
- Complete:
Member invites
Office staff and technicians can be invited.
- Complete:
Role assignment
Roles are assigned to control access.
- Complete:
Department organization
Members are organized into departments.
- Complete:
Permission flow-through
Permissions flow through the rest of the product.
More in Platform Quality
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.