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AI & Automation

Tool and agent orchestration

In progress

Composable agents that take real actions across Thorbis, every step gated behind your approval and a clear audit trail.

Overview

An assistant that only talks can't move work forward. Thorbis is building agent orchestration that lets AI chain tools together to draft a job, prep an invoice, or queue a follow-up across the platform. Each action runs against your permissions and waits for human approval before anything changes, and every step is logged. You stay in control while the busywork gets staged for you.

What we're building

An assistant that only talks can't move work forward, but an assistant that acts on its own is a liability. Contractors need AI that can actually take the busywork off their plate without being trusted to change things unsupervised.

Thorbis is building agent orchestration that lets AI chain tools together to draft a job, prep an invoice, or queue a follow-up across the platform. Every action runs against your company's permissions, waits for human approval before anything changes, and is logged step by step, so nothing happens behind your back.

You stay in control while the multi-step busywork gets staged and lined up for you, review exactly what an agent intends to do, then approve, change, or stop it before any of it runs.

What you'll be able to do

  • Chain multiple tools to complete a multi-step task
  • Stage actions for human approval before they run
  • Respect company permissions on every action
  • Track each step with a full audit trail
  • Take action across jobs, invoices, and follow-ups
  • Review exactly what an agent will do before it runs
  • Stop or change a staged action before you approve it

Rollout plan

  1. 01

    Approval-gated actions

    In progress

    Let agents stage single actions that run only against your permissions after you approve them.

  2. 02

    Multi-step orchestration

    In progress

    Chain multiple tools into a full task like drafting a job or prepping an invoice.

  3. 03

    Cross-platform reach with audit

    In progress

    Extend staged actions across jobs, invoices, and follow-ups with a complete step-by-step audit trail.

Milestones

  • Not started:

    Tool action layer

    Build permission-checked actions agents can call across the platform.

  • Not started:

    Approval gate

    Stage every change for human approval before it runs.

  • Not started:

    Multi-step chaining

    Let agents sequence tools to complete a multi-step task.

  • Not started:

    Audit trail

    Log each step so every agent action is traceable.

More in AI & Automation

How to send useful feedback

Name the blocked role

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Explain the workaround

Describe what your team does today and where the process fails under real work.

Define success

Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.

Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.