Your size · 16–40 person teams · Plumbing
Departments, volume and margin questions: multi-crew plumbing shops buy visibility. The operating loop keeps the record straight today, and the heavier modules arrive as posted add-ons on the same platform, not as a second migration.
16–40
The pressure
Volume hides margin
At this size the month can look busy and still be thin. What closed, what’s open, and what each crew actually ran reads out of the record, to a spreadsheet when the bookkeeper wants it raw.
The stockroom is a mystery
Inventory (warehouse and truck stock, transfers, POs, what left on the job) is Next on the roadmap, posted before it ships. Until then the record still tells you what the job consumed in dollars.
Every hire used to cost a seat
Sixteen to forty people is where per-seat pricing turns growth into a bill. Here headcount is an operations decision. The software bill does not vote.
The work
01
Emergency call-outs
Any hour. The call becomes a job with the address, the history, and whoever is on call, not a voicemail to decode at 6 a.m.
02
Service routes
Drains, fixtures, repairs. The day’s route lives on the board, not on a whiteboard photographed at 7 a.m.
03
Install jobs
Water heaters and repipes, quoted from the book, scheduled around the service day instead of against it.
Turned on at this size
Everything below is in the one $99 subscription. Where a module is still being built, it wears the roadmap’s own word instead of a promise.
The board at volume
Every crew, every truck, and the overlap between them.
Owner reports
By job, by crew, by week. Spreadsheet out.
Progress billing
The long job billed by stage, already in Core.
InventoryNext
Truck and warehouse stock, transfers, POs.
PayrollNext
Fixed worker bands, posted before release.
ProjectsNext
The long commercial job with a real project around it.
The old way
The 2 a.m. call goes to a competitor
An emergency without a clear answer and an ETA calls the next name in the search results.
The quote takes the evening
Techs rebuild the same water-heater quote by hand instead of pulling it from a book.
The invoice waits for the office
Work finished Tuesday gets billed Friday and paid whenever. Collect in the driveway instead.
The stage decision
The owner, before adding the next truck, not after. Reports are the difference between growing and just getting busier.
Asked at this size
What does Thorbis cost a plumbing shop this size?
$99 per company per month, unlimited people, every module included as it releases. Plus metered usage. $15 included each month. The size changes; the bill does not.
Is this an alternative to ServiceTitan at this size?
For the operating loop (dispatch, field work, invoicing, collecting, owner reports), yes, at a posted price with no per-seat math. The suite modules we have not shipped are on the roadmap in its own words, and the compare page keeps the score honestly.
Where are inventory and payroll?
Next on the roadmap: inventory for truck and warehouse stock, payroll in fixed worker bands, both posted before they run. We would rather tell you the stage than sell you the word.
Can we add people without renegotiating?
Yes. Twenty-five people or forty, the subscription is the same $99. Usage (the shop number, AI, payroll delivery when it ships) is metered at posted rates on top.
Plumbing at every size
16–40 person teams, other trades
Start
$99 / company. Plus metered usage. $15 included each month. Grow into the next stage without migrating out of this one.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
