Field service software for 16–40 person teams
Thorbis helps a 16–40 person service business gain operational control before complexity takes over. Add inventory, purchasing, payroll, job costing, advanced reporting, call-center tools, departments, automations, and approval workflows on top of the platform your team already runs.
Who it's for: Multi-crew operations with departments, a real office team, and enough volume that margins and inventory need active management.
Recommended modules
What teams at this size typically turn on.
- Inventory
- Purchasing
- Payroll
- Job costing
- Advanced reporting
- Call center tools
- Departments
- Automations
- Approval workflows
A setup that matches how 16–40 person teams actually runs.
Thorbis changes shape as more people touch the work, without forcing the team into separate tools for scheduling, billing, customer updates, and reporting.
Owner / GM
Job costing, department reporting, and approval controls.
Office manager
Inventory, purchasing, and payroll in one system.
Customer experience
Purchasing replenishes truck and warehouse stock from real usage.
Run the week without adding management overhead.
At 16–40 person teams, the platform should help the team look at the right work at the right interval, not create another dashboard to babysit.
A job is costed against labor, parts, and inventory as it runs.
Without job costing tied to labor, parts, and inventory, you're guessing at margin. You need the real number per job and per crew.
$299/month + usage at cost, with unlimited users and a $100/month utilities credit included. Phone, SMS, and AI utilities bill at cost past the credit; payment processing is pass-through.
What's hard at 16–40 person teams
You can't see job-level profitability
Without job costing tied to labor, parts, and inventory, you're guessing at margin. You need the real number per job and per crew.
Parts and purchasing leak money
Truck stock, warehouse inventory, and purchasing need to be tracked together so emergency parts runs and shrinkage stop eating profit.
Approvals and departments need structure
At this size, who can discount, refund, or approve a PO matters. Departments and approval workflows put controls in without slowing the team down.
Keep today simple, but don’t box in the next stage.
The right setup for 16–40 person teams should solve the current bottleneck and leave room for more roles, more jobs, and more reporting later.
- 1Without job costing tied to labor, parts, and inventory, you're guessing at margin. You need the real number per job and per crew.
- 2A job is costed against labor, parts, and inventory as it runs.
- 3Inventory
- 4Consolidating several tools or considering ServiceTitan? Guided migration brings customers, jobs, financial history, price books, inventory, and team records over with validation before cutover.
How the work flows
- 1
A job is costed against labor, parts, and inventory as it runs.
- 2
Purchasing replenishes truck and warehouse stock from real usage.
- 3
Payroll runs from the hours your team already tracked in Thorbis.
- 4
Discounts, refunds, and POs route through approval workflows.
- 5
Advanced reporting shows profitability by job, crew, and department.
By role
Owner / GM
Job costing, department reporting, and approval controls.
Office manager
Inventory, purchasing, and payroll in one system.
Department lead
Their crew's schedule, costs, and approvals.
Who uses it, and what they turn on
Recommended modules
- Inventory
- Purchasing
- Payroll
- Job costing
- Advanced reporting
- Call center tools
- Departments
- Automations
- Approval workflows
Predictable pricing, guided switch
What it costs
$299/month + usage at cost, with unlimited users and a $100/month utilities credit included. Phone, SMS, and AI utilities bill at cost past the credit; payment processing is pass-through.
See full pricingSwitching over
Consolidating several tools or considering ServiceTitan? Guided migration brings customers, jobs, financial history, price books, inventory, and team records over with validation before cutover.
How migration worksCommon questions
Is this an alternative to ServiceTitan at this size?
Yes — this is the size where teams weigh ServiceTitan. Thorbis offers the operational depth (inventory, job costing, departments, approvals) without enterprise implementation and per-seat pricing.
Can we add controls without slowing the team down?
Approval workflows and departments are configurable, so you add the controls you need where you need them and leave the rest open.
Find your stage
One platform you never outgrow.
Reserve early access and lock in founding pricing — $299/month + usage at cost, unlimited users, with a $100/month utilities credit included.