Your size · 4–15 person teams · Septic
Crews in the field and an office behind them: septic services dispatch on one board, the day full screen on every truck’s phone, and one price book everyone quotes from.
4–15
The pressure
Dispatch by group chat breaks at four trucks
A calendar shows time; it does not show trucks, overlap, or the job nobody took. The board is dispatch: every job, every tech, and the gap in the afternoon, on one screen.
The call-to-job gap
Booked but never scheduled is how a company this size leaks work. Here a booking is a job on the board from the first minute. There is no second system for it to fall between.
Every tech quotes a different price
One book (services, materials, labor), and every estimate comes from it. The number the customer hears no longer depends on which truck showed up.
The work
01
Pump-out routes
The same tanks on a three-to-five-year clock. The route lives on the board with gallons, depth, and condition noted at the truck, not on a clipboard that stays in it.
02
Inspections
Point-of-sale and routine inspections with photos, findings, and the report on the record, sent to the agent or homeowner the same day, not after the weekend.
03
Repairs and installs
Baffles, risers, pumps, and full systems. Quoted from the book and scheduled around the route instead of against it.
Turned on at this size
Everything below is in the one $99 subscription. Where a module is still being built, it wears the roadmap’s own word instead of a promise.
The board
Dispatch. Every job, truck, and tech. And the overlap.
The field app
The next stop full screen. Built for wet gloves.
The price book
One book. Every estimate from it.
Owner reports
What closed, what’s open, what a tech ran. Spreadsheet out.
The business numberNext
Routing, recording, texting on the shop line.
InventoryNext
What truck 12 is carrying. Transfers, POs.
The old way
The tank’s history lives in a shoebox
Last pump-out date, sludge depth, lid location. When the record is paper, every visit starts by rediscovering the yard.
The route runs on memory
Which customers are due this season is a question the office answers by scrolling a spreadsheet. Due dates should surface themselves.
The emergency finds no record
A backup call from a customer you served in 2022 should open with the tank, the lid, and the last depth reading, not a blank screen.
The stage decision
One dispatcher, and every truck sees the same truth. Dispatch stops being a memory shared across three phones.
Asked at this size
What does Thorbis cost a septic shop this size?
$99 per company per month, unlimited people, every module included as it releases. Plus metered usage. $15 included each month. The size changes; the bill does not.
Is this the size where teams outgrow Jobber or Housecall Pro?
Usually, yes. A calendar and a seat price both strain at four trucks. Dispatch needs a board, and a growing crew should not be a growing software bill. That is the argument on our compare pages, side by side.
Do office staff cost extra?
No one costs extra. $99 is the company: dispatchers, billers, techs, owners. Unlimited people on the record.
How long until the techs are comfortable?
The field app is the job, full screen, one thumb. Nobody trains for a week to tap Arrive, and during a switch, the old system stays up until you call the board the record.
Septic at every size
4–15 person teams, other trades
Start
$99 / company. Plus metered usage. $15 included each month. Grow into the next stage without migrating out of this one.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
