Field service software for 4–15 person teams
Thorbis helps a 4–15 person service business add trucks and office staff without adding chaos. On top of the essentials, turn on a dispatch board, business phone, online booking, service agreements, a price book, marketing, and technician tracking — all in one platform your team already knows.
Who it's for: Companies that have outgrown a lightweight tool: a few crews in the field and someone in the office answering phones and dispatching.
Recommended modules
What teams at this size typically turn on.
- Dispatch board
- Business phone
- Online booking
- Service agreements
- Price book
- Marketing
- Technician tracking
A setup that matches how 4–15 person teams actually runs.
Thorbis changes shape as more people touch the work, without forcing the team into separate tools for scheduling, billing, customer updates, and reporting.
Owner
Visibility across crews, revenue, and the dispatch board.
Dispatcher / CSR
A live board, a business phone, and online bookings in one queue.
Customer experience
The dispatcher assigns the right tech and sees conflicts before they happen.
Run the week without adding management overhead.
At 4–15 person teams, the platform should help the team look at the right work at the right interval, not create another dashboard to babysit.
A call hits your business phone and the CSR books it straight onto the dispatch board.
With several trucks moving, you need a dispatch board that shows every job, tech, and overlap — not a group chat.
$299/month + usage at cost, with unlimited users and a $100/month utilities credit included. Phone, SMS, and AI utilities bill at cost past the credit; payment processing is pass-through.
What's hard at 4–15 person teams
Dispatching by text message doesn't scale
With several trucks moving, you need a dispatch board that shows every job, tech, and overlap — not a group chat.
Calls and bookings fall through the cracks
A business phone and online booking tied to the schedule mean a missed call or a midnight booking still becomes a job.
Recurring revenue is on the table
Service agreements and a structured price book turn one-time calls into memberships and consistent, good-better-best pricing.
Keep today simple, but don’t box in the next stage.
The right setup for 4–15 person teams should solve the current bottleneck and leave room for more roles, more jobs, and more reporting later.
- 1With several trucks moving, you need a dispatch board that shows every job, tech, and overlap — not a group chat.
- 2A call hits your business phone and the CSR books it straight onto the dispatch board.
- 3Dispatch board
- 4Switching from Jobber, Housecall Pro, or spreadsheets? Guided migration moves customers, jobs, estimates, invoices, price books, and service agreements with a validation step before cutover.
How the work flows
- 1
A call hits your business phone and the CSR books it straight onto the dispatch board.
- 2
The dispatcher assigns the right tech and sees conflicts before they happen.
- 3
The tech runs the job from a price book with consistent options and pricing.
- 4
Recurring work is captured as a service agreement for predictable revenue.
- 5
Marketing follow-ups go out automatically to keep customers coming back.
By role
Owner
Visibility across crews, revenue, and the dispatch board.
Dispatcher / CSR
A live board, a business phone, and online bookings in one queue.
Technician
Their route, the price book, and job details in the field.
Who uses it, and what they turn on
Recommended modules
- Dispatch board
- Business phone
- Online booking
- Service agreements
- Price book
- Marketing
- Technician tracking
Predictable pricing, guided switch
What it costs
$299/month + usage at cost, with unlimited users and a $100/month utilities credit included. Phone, SMS, and AI utilities bill at cost past the credit; payment processing is pass-through.
See full pricingSwitching over
Switching from Jobber, Housecall Pro, or spreadsheets? Guided migration moves customers, jobs, estimates, invoices, price books, and service agreements with a validation step before cutover.
How migration worksCommon questions
Can the whole office and field team use it without per-seat fees?
Yes. Unlimited users are included in the base plan, so adding office staff and technicians doesn't add per-seat charges.
Is this the point where most teams outgrow Jobber or Housecall Pro?
Many do — dispatching, recurring agreements, and a real price book are where lightweight tools start to strain. Thorbis adds that depth without an enterprise rollout.
Find your stage
One platform you never outgrow.
Reserve early access and lock in founding pricing — $299/month + usage at cost, unlimited users, with a $100/month utilities credit included.