Reporting & Finance
Accounts payable three-way matching
Match PO, receipt, and vendor bill before you pay.
Overview
ServiceTitan Winter 2026 added three-way matching in AP. Thorbis procurement is early.
What we're building
Paying a vendor bill without checking it against what you actually ordered and received is how overbilling and duplicate charges slip through, and catching them after payment is far harder than before.
Thorbis is exploring three-way matching that lines up the purchase order, the receipt, and the vendor bill before money goes out. Mismatches route to an exception queue for review, payment waits on approval, and matched bills tie back to job costing so the true cost of a job stays accurate. It is aimed at owners and back-office staff who want a check in place before vendor payments go out.
What you'll be able to do
- Match purchase order, receipt, and vendor bill
- Exception queue for mismatches
- Approval before payment
- Link to job costing
- Catch overbilling before you pay
- Keep true job cost accurate from vendor bills
Rollout plan
- 01
Three-way match
In progressMatch the purchase order, receipt, and vendor bill.
- 02
Exception handling
In progressRoute mismatches to a queue and require approval before payment.
- 03
Job-cost link
In progressTie matched bills back to job costing.
Milestones
- Not started:
Document capture
Bring the purchase order, receipt, and bill together.
- Not started:
Match logic
Compare quantities and amounts across the three documents.
- Not started:
Exception queue
Surface mismatches for review.
- Not started:
Approval gate
Block payment until a bill is approved.
More in Reporting & Finance
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.