Reporting & Finance
Payments
Collect by card, ACH, and bank transfer with fraud-aware guidance built in.
Overview
Getting paid is where a lot of jobs stall, and bad collection setups invite chargebacks and fraud. Thorbis is rolling out payments that collect by card, ACH, and bank transfer with guidance that flags risk before it bites. You'll take payment the way each customer prefers and get clear direction on transactions that look off.
What we're building
Getting paid is where a lot of jobs stall. If you can only take one kind of payment, customers drag their feet, and a sloppy collection setup invites chargebacks and fraud that eat the margin you just earned.
Thorbis is rolling out payments that collect by card, ACH, and bank transfer, with fraud-aware guidance that flags risky transactions before they bite. You take payment the way each customer prefers, in the field or against the invoice, and track payment status so you always know what is still owed. It is built for contractors who want to close out a job and actually collect on it, not chase the balance for weeks.
What you'll be able to do
- Collect by card, ACH, and bank transfer
- Take payment in the field or on the invoice
- Get fraud-aware guidance on risky transactions
- Track payment status against each invoice
- Offer customers the payment method they prefer
- Match payment to the right invoice and job
- Reduce chargeback and fraud exposure
Rollout plan
- 01
Core collection
In progressTake payment by card, ACH, and bank transfer against an invoice.
- 02
In-field and risk-aware
In progressCollect in the field and surface fraud-aware guidance on risky transactions.
- 03
Full payment tracking
In progressTrack payment status and method preferences across every invoice.
Milestones
- Not started:
Payment methods
Support card, ACH, and bank transfer collection.
- Not started:
Field collection
Take payment in the field or on the invoice.
- Not started:
Fraud guidance
Flag risky transactions before they are processed.
- Not started:
Status tracking
Track payment status against each invoice.
More in Reporting & Finance
How to send useful feedback
Name the blocked role
Product feedback is more useful when it names the owner, dispatcher, technician, office user, or customer affected.
Explain the workaround
Describe what your team does today and where the process fails under real work.
Define success
Share what would change after launch: time saved, fewer manual steps, cleaner records, or better customer follow-up.