Who you are · Controllers · Appliance repair
Whoever holds a appliance-repair shop’s books (controller, bookkeeper, the owner’s spouse at a kitchen table) inherits every gap between the field and the ledger. The product’s job is to close those gaps at the source.
the controller
The chair’s real problems
The deposit doesn’t match anything
A lump lands in the bank and someone spends Thursday guessing which invoices it contains.
Double entry, double error
Work keyed into field software and again into the accounting file drifts twice, and you own the drift.
The software bill wanders
Per-seat licenses, surprise tiers, usage overages: a line item you have to re-audit every quarter.
The work
01
Warranty service
Diagnose, verify coverage, order the part, complete the repair, submit the claim, reconcile the payment. One workflow, not six spreadsheets.
02
COD repairs
Diagnose, quote from the book, collect at the door. The customer is not waiting on a mailed invoice.
03
Parts flow
Parts arrive at the depot, get logged, get assigned to the job, and move to the truck, so the truck actually has them.
What the record hands you
One-way posting, on purpose
Thorbis posts to QuickBooks; the books stay in QuickBooks. One direction means one source of truth to audit.
The bridge →Deposits that itemize
Payouts trace to the invoices inside them. Reconciliation is a check, not an investigation.
Money →A bill you can predict
The posted company price plus metered usage you can see: no per-seat math, no quarter-end surprise.
The quote →The old way
Warranty details are scattered
Coverage dates, claim numbers, and billing rules across spreadsheets and inboxes turn paid work into rejected claims.
“I thought it was on the truck”
A part in the wrong place is a second visit the customer remembers.
The first visit doesn’t fix it
Without the model’s diagnostic history, the tech arrives to look instead of to repair.
The day, from this chair
9:00
The match, confirmed
Yesterday’s payout against its invoices: minutes, because the itemization came with it.
11:30
The exception, alone
One job that didn’t post cleanly, flagged, instead of a full-ledger hunt for silent drift.
16:00
The close, boring
Month-end without the shoebox: the field data arrived structured, so the close is arithmetic.
Straight answers
Does the controller cost a seat?
No. $99 is the company, not the seat. Every chair on this page is included, from the owner to the newest tech, and a hire changes the crew rather than the software bill.
Can we bring our appliance-repair records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Appliance repair, chair by chair
Controllers, other trades
Start
One posted price for the company: every chair on this page included, from the owner to the newest tech.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
