Who you are · Operations · Locksmith
Dispatchers and office managers run a locksmith shop’s real assembly line: calls become jobs, jobs get trucks, trucks come back paid. The board and the phone are built for that chair first.
the operations manager
The chair’s real problems
Intake leaks
Calls answered on cell phones, notes on sticky pads, bookings that never reach the schedule. Every leak is a job your marketing already paid for.
The board lives in your head
When dispatch is a whiteboard photo and a group text, you are the single point of failure for the entire day.
Rework eats the afternoon
Re-typing the call into the schedule, the schedule into the invoice, the invoice into the books: the same job entered four times.
The work
01
Emergency lockouts
Routed to the nearest truck with an ETA the customer can see: the minutes that decide who gets the job.
02
Commercial access
Recurring inspections, SLA terms, and renewals for the accounts that pay every month, with the work documented per site.
03
Automotive
VIN and ownership verified before dispatch, and the documentation kept on the job record.
What the record hands you
The call becomes the job
The shop number rings with the record attached; the call ends as a scheduled job, not a message slip.
The phone →The board, whole
Every job, every truck, every state on one screen. Drag to reassign, and the tech’s phone already knows.
The board →No re-typing, anywhere
Job to invoice to payment on one record. What you enter once exists everywhere it’s needed.
The invoice →The old way
Instant dispatch or no job
A lockout customer on the curb does not wait for a call back.
Key codes in spreadsheets
Security-sensitive records in a shared file are a liability, not a system.
Commercial wants proof
Access-control clients expect documented work and scheduled reports, not an invoice and a wave.
The day, from this chair
7:15
The day, dealt
Jobs to trucks in one pass. The crew’s phones update themselves.
10:40
The emergency lands
A no-cool call jumps the queue; the board absorbs it without a phone tree.
16:30
Tomorrow, staged
The next day is set before you leave, not at 6 a.m. from the parking lot.
Straight answers
Does the operations manager cost a seat?
No. $99 is the company, not the seat. Every chair on this page is included, from the owner to the newest tech, and a hire changes the crew rather than the software bill.
Can we bring our locksmith records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Locksmith, chair by chair
Operations, other trades
Start
One posted price for the company: every chair on this page included, from the owner to the newest tech.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
