Your size · 4–15 person teams · Refrigeration
Crews in the field and an office behind them: commercial refrigeration contractors dispatch on one board, the day full screen on every truck’s phone, and one price book everyone quotes from.
4–15
The pressure
Dispatch by group chat breaks at four trucks
A calendar shows time; it does not show trucks, overlap, or the job nobody took. The board is dispatch: every job, every tech, and the gap in the afternoon, on one screen.
The call-to-job gap
Booked but never scheduled is how a company this size leaks work. Here a booking is a job on the board from the first minute. There is no second system for it to fall between.
Every tech quotes a different price
One book (services, materials, labor), and every estimate comes from it. The number the customer hears no longer depends on which truck showed up.
The work
01
The emergency
Restaurant and grocery calls dispatched by urgency and proximity, with the site’s equipment notes in the truck before it arrives: which rack, which refrigerant, what failed last time.
02
The maintenance contract
Quarterly coil cleanings and temperature checks generate their own visits, carry their checklists, and renew without a re-sell.
03
The install
Case swaps and new boxes quoted from the book, scheduled as their own days, and closed with photos of what went in.
Turned on at this size
Everything below is in the one $99 subscription. Where a module is still being built, it wears the roadmap’s own word instead of a promise.
The board
Dispatch. Every job, truck, and tech. And the overlap.
The field app
The next stop full screen. Built for wet gloves.
The price book
One book. Every estimate from it.
Owner reports
What closed, what’s open, what a tech ran. Spreadsheet out.
The business numberNext
Routing, recording, texting on the shop line.
InventoryNext
What truck 12 is carrying. Transfers, POs.
The old way
Every hour down is spoiled inventory
A restaurant losing a walk-in does not hold for a callback. The call has to become a dispatched truck in one motion.
The site’s history rides in one tech’s head
When the veteran who knows that rack retires, the knowledge should stay on the record, not leave in the truck with him.
After-hours work, daylight billing
Emergency work finished at midnight gets invoiced Thursday, disputed Friday. Collect it on site while the save is fresh.
The stage decision
One dispatcher, and every truck sees the same truth. Dispatch stops being a memory shared across three phones.
Asked at this size
What does Thorbis cost a refrigeration shop this size?
$99 per company per month, unlimited people, every module included as it releases. Plus metered usage. $15 included each month. The size changes; the bill does not.
Is this the size where teams outgrow Jobber or Housecall Pro?
Usually, yes. A calendar and a seat price both strain at four trucks. Dispatch needs a board, and a growing crew should not be a growing software bill. That is the argument on our compare pages, side by side.
Do office staff cost extra?
No one costs extra. $99 is the company: dispatchers, billers, techs, owners. Unlimited people on the record.
How long until the techs are comfortable?
The field app is the job, full screen, one thumb. Nobody trains for a week to tap Arrive, and during a switch, the old system stays up until you call the board the record.
Refrigeration at every size
4–15 person teams, other trades
Start
$99 / company. Plus metered usage. $15 included each month. Grow into the next stage without migrating out of this one.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
