Your size · 16–40 person teams · Refrigeration
Departments, volume and margin questions: multi-crew commercial refrigeration contractors buy visibility. The operating loop keeps the record straight today, and the heavier modules arrive as posted add-ons on the same platform, not as a second migration.
16–40
The pressure
Volume hides margin
At this size the month can look busy and still be thin. What closed, what’s open, and what each crew actually ran reads out of the record, to a spreadsheet when the bookkeeper wants it raw.
The stockroom is a mystery
Inventory (warehouse and truck stock, transfers, POs, what left on the job) is Next on the roadmap, posted before it ships. Until then the record still tells you what the job consumed in dollars.
Every hire used to cost a seat
Sixteen to forty people is where per-seat pricing turns growth into a bill. Here headcount is an operations decision. The software bill does not vote.
The work
01
The emergency
Restaurant and grocery calls dispatched by urgency and proximity, with the site’s equipment notes in the truck before it arrives: which rack, which refrigerant, what failed last time.
02
The maintenance contract
Quarterly coil cleanings and temperature checks generate their own visits, carry their checklists, and renew without a re-sell.
03
The install
Case swaps and new boxes quoted from the book, scheduled as their own days, and closed with photos of what went in.
Turned on at this size
Everything below is in the one $99 subscription. Where a module is still being built, it wears the roadmap’s own word instead of a promise.
The board at volume
Every crew, every truck, and the overlap between them.
Owner reports
By job, by crew, by week. Spreadsheet out.
Progress billing
The long job billed by stage, already in Core.
InventoryNext
Truck and warehouse stock, transfers, POs.
PayrollNext
Fixed worker bands, posted before release.
ProjectsNext
The long commercial job with a real project around it.
The old way
Every hour down is spoiled inventory
A restaurant losing a walk-in does not hold for a callback. The call has to become a dispatched truck in one motion.
The site’s history rides in one tech’s head
When the veteran who knows that rack retires, the knowledge should stay on the record, not leave in the truck with him.
After-hours work, daylight billing
Emergency work finished at midnight gets invoiced Thursday, disputed Friday. Collect it on site while the save is fresh.
The stage decision
The owner, before adding the next truck, not after. Reports are the difference between growing and just getting busier.
Asked at this size
What does Thorbis cost a refrigeration shop this size?
$99 per company per month, unlimited people, every module included as it releases. Plus metered usage. $15 included each month. The size changes; the bill does not.
Is this an alternative to ServiceTitan at this size?
For the operating loop (dispatch, field work, invoicing, collecting, owner reports), yes, at a posted price with no per-seat math. The suite modules we have not shipped are on the roadmap in its own words, and the compare page keeps the score honestly.
Where are inventory and payroll?
Next on the roadmap: inventory for truck and warehouse stock, payroll in fixed worker bands, both posted before they run. We would rather tell you the stage than sell you the word.
Can we add people without renegotiating?
Yes. Twenty-five people or forty, the subscription is the same $99. Usage (the shop number, AI, payroll delivery when it ships) is metered at posted rates on top.
Refrigeration at every size
16–40 person teams, other trades
Start
$99 / company. Plus metered usage. $15 included each month. Grow into the next stage without migrating out of this one.
Coming from a suite? We’ll extract your records.
Rather talk first? Email the team.
