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Thorbis
Switch to Thorbis

Switch from spreadsheets to Thorbis

Thorbis lets you move off spreadsheets and get organized without losing your history. Your customer list, job notes, price list, and outstanding balances come over through guided migration with a validation step before cutover, then live in one connected system — customers, scheduling, estimates, invoicing, and payments — instead of tabs you have to keep in sync by hand.

  • Guided migration
  • Validation before cutover
  • Unlimited users
Is it time?

Signs you're ready to leave spreadsheets.

  • You're copying the same customer and job details between more than one sheet.
  • Following up on unpaid invoices means scrolling a spreadsheet, not a real list.
  • Two people editing the same file is starting to cause mistakes.
  • You want job history and payments tied to each customer automatically.
What comes over

What migrates from spreadsheets.

We never claim every record type moves from every tool. Here's what comes over from this source, and what doesn't move cleanly.

Comes over
  • Customers
  • Contacts
  • Locations
  • Outstanding balances
  • Price books
  • Notes
  • Tags
  • Team members
Doesn't migrate cleanly
  • Past invoices and payments usually exist only as totals in a sheet, so they come in as opening balances and notes rather than itemized records.
  • Photos, files, and equipment history that live outside your spreadsheet are added in Thorbis going forward rather than migrated.
  • How cleanly your data maps depends on how your columns are organized — we review the file and map what's there.
Workstreams

Three tracks keep the switch controlled.

Migration is not just import, then hope. Data, team approvals, and cutover readiness are handled as separate workstreams before go-live.

Data

Records with review points

Customers, Contacts, Locations, Outstanding balances

Team

Roles and approvals

You're copying the same customer and job details between more than one sheet.

Cutover

Go-live only after validation

Past invoices and payments usually exist only as totals in a sheet, so they come in as opening balances and notes rather than itemized records.

How migration works

Validated before you go live.

  1. 1

    Export

    We pull your data out of your current tool using its export or API, so nothing is retyped by hand.

  2. 2

    Mapping

    Each field from your old system is mapped to its home in Thorbis, including your custom fields and tags.

  3. 3

    Staging

    The mapped data lands in a staging copy first, separate from your live workspace, so nothing goes live unchecked.

  4. 4

    Validation

    You review a validation report — record counts, balances, and unmapped fields — and sign off before anything cuts over.

  5. 5

    Parallel operation

    You can keep your old tool open alongside Thorbis while you confirm the data matches what you expect.

  6. 6

    Cutover

    When you approve, your workspace goes live with the validated data and your team starts working in Thorbis.

  7. 7

    Reconciliation

    We compare key totals — customers, open jobs, and outstanding balances — against your old system to confirm they line up.

  8. 8

    Rollback preparation

    Your original export is kept so the import can be corrected and re-run if validation surfaces a problem.

  9. 9

    Post-launch review

    After you're live, we walk through any records the importer flagged so nothing is left in limbo.

After import

The important part is the review.

A switch from spreadsheets should leave your team with a clear list of what was checked, what needs attention, and when the workspace is ready for daily work.

  1. 1Review imported customer records
  2. 2Confirm open jobs and balances
  3. 3Validate price book items
  4. 4Invite the team after sign-off
Cutover controls

A cleaner switch starts before import day.

The migration plan should make ownership, timing, and exceptions obvious before your team starts using Thorbis as the daily system.

Freeze window

Choose the point when edits stop in the old system, so the final import has a clear source of truth.

Owner sign-off

Assign one person to approve records, balances, price book items, and team access before rollout.

Exception list

Keep anything that does not map cleanly in a visible review list instead of hiding it in the import.

Rollback notes

Document what remains in the old account and what should be checked if the team pauses rollout.

The validation step

You sign off before anything cuts over.

Before cutover, you review a validation report and confirm the data matches your old system. The example below uses sample data to show the shape of that report, it is not a real customer's data.

Migration validation reportExample, sample data

Workspace: Sample Plumbing Co. (example data)

  • CustomersValidated
  • Open jobsValidated
  • Outstanding balancesValidated
  • Price book itemsValidated
Anything the importer can't map cleanly is flagged here for you to review before you approve cutover.
FAQ

Common questions.

My spreadsheet is messy — can it still be imported?

Usually yes. We review your file and map the columns that are there. The validation step shows exactly what mapped and what didn't, so you decide before anything goes live.

Will I lose the history I've built up?

Your customer list, notes, price list, and outstanding balances come over. Detailed past invoices that exist only as totals typically come in as opening balances rather than line-item records — the validation report makes that clear.

Do I have to set everything up at once?

No. Start with customers, scheduling, estimates, invoicing, and payments, and turn on more modules — dispatch, service agreements, inventory — only when you're ready.

Coming from somewhere else?

Other switches.

Guided migration moves your data with a validation step before cutover, so you switch with your data verified, not on a fixed clock.

Reserve early access
Built for operators

A shared operating layer behind every page

Whether a buyer starts on an industry, feature, migration, or tool page, Thorbis routes the conversation back to the same product system: jobs, money, customers, and team work in one place.

01

One workspace

CRM, dispatch, estimates, invoices, payments, and reporting stay connected.

02

Unlimited users

Bring owners, office staff, dispatchers, techs, and managers into the same system.

03

Guided switch

Migration planning, validation, and cutover support are built into the buying path.