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Thorbis vs ServiceM8 · Locksmith

ServiceM8 for locksmith companies: tiers gated by job volume, or one price at any volume.

ServiceM8 publishes its tiers and gates them by job volume, so a good month moves you up a plan. For locksmith companies, Thorbis is one posted price for the company at any job count, and jobs are never metered.

ServiceM8 · their model

The job cap

  • Free to $349 / month · tiers gated by job volume
  • Published tiers. Job caps, not seats.
  • Apple-first small operations running inside the tiers.

Thorbis · posted

$99

  • Per company, per month.
  • Unlimited people. Jobs are never metered.
  • Plus metered usage. $15 included each month.
ServiceM8 publishes its price · August 2026

The work

The days locksmith companies run, on either system.

  • 01

    Emergency lockouts

    Routed to the nearest truck with an ETA the customer can see: the minutes that decide who gets the job.

  • 02

    Commercial access

    Recurring inspections, SLA terms, and renewals for the accounts that pay every month, with the work documented per site.

  • 03

    Automotive

    VIN and ownership verified before dispatch, and the documentation kept on the job record.

The difference

ServiceM8 beside Thorbis, for locksmith companies.

ServiceM8

Thorbis

  • Who this is for

    Apple-first small operations running inside the tiers.

    locksmith companies: emergency lockouts, commercial access, and automotive.

  • The price

    Free to $349 / month · tiers gated by job volume

    $99 per company, posted. Unlimited people.

  • The model

    Published tiers. Job caps, not seats.

    One posted price. Every usage rate posted beside it.

  • The board

    Tiers gated by job volume. Growth changes your plan.

    The locksmith day on one board the office runs and the trucks read.

The old way

What the whiteboard costs locksmith companies.

  • Instant dispatch or no job

    A lockout customer on the curb does not wait for a call back.

  • Key codes in spreadsheets

    Security-sensitive records in a shared file are a liability, not a system.

  • Commercial wants proof

    Access-control clients expect documented work and scheduled reports, not an invoice and a wave.

Straight answers

What locksmith companies ask about the switch.

  • What does Thorbis cost for locksmith companies, next to ServiceM8?

    ServiceM8: Free to $349 / month · tiers gated by job volume. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.

  • Can we bring our ServiceM8 records?

    CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.

  • Is this comparison current?

    The ServiceM8 side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceM8 changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.

Thorbis vs ServiceM8 for other trades

Start

One board for locksmith companies. One posted price.

$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.

Coming from ServiceM8? We’ll extract your records.

Rather talk first? Email the team.