Thorbis vs Successware · Locksmith
Successware for locksmith companies: a work-order office, or a board the truck reads.
Successware is a work-order system priced per user and sold on a call. For locksmith companies, Thorbis is a board the office runs and the trucks read, one posted price for the company, and unlimited people.
Successware · their model
The office
- Shops report $80–$150 per user / month
- Per user. Sales-led. Not a public price.
- Plumbing and HVAC shops sold a work-order system.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days locksmith companies run, on either system.
01
Emergency lockouts
Routed to the nearest truck with an ETA the customer can see: the minutes that decide who gets the job.
02
Commercial access
Recurring inspections, SLA terms, and renewals for the accounts that pay every month, with the work documented per site.
03
Automotive
VIN and ownership verified before dispatch, and the documentation kept on the job record.
The difference
Successware beside Thorbis, for locksmith companies.
Row
Successware
Thorbis
Who this is for
Plumbing and HVAC shops sold a work-order system.
locksmith companies: emergency lockouts, commercial access, and automotive.
The price
Shops report $80–$150 per user / month
$99 per company, posted. Unlimited people.
The model
Per user. Sales-led. Not a public price.
One posted price. Every usage rate posted beside it.
The board
It still talks like an office.
The locksmith day on one board the office runs and the trucks read.
The old way
What the whiteboard costs locksmith companies.
Instant dispatch or no job
A lockout customer on the curb does not wait for a call back.
Key codes in spreadsheets
Security-sensitive records in a shared file are a liability, not a system.
Commercial wants proof
Access-control clients expect documented work and scheduled reports, not an invoice and a wave.
Straight answers
What locksmith companies ask about the switch.
What does Thorbis cost for locksmith companies, next to Successware?
Successware: Shops report $80–$150 per user / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Successware records?
Export or documents. What comes over: customers, work orders, the book. It still talks like an office. We load the board.
Is this comparison current?
The Successware side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Successware changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from Successware →
Locksmith against the rest of the field
Thorbis vs Successware for other trades
Start
One board for locksmith companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Successware? We’ll extract your records.
Rather talk first? Email the team.