Thorbis vs ServiceTitan · Locksmith
ServiceTitan for locksmith companies: a seat for every name, or one record.
ServiceTitan is the suite: priced per technician, sold on a call, with an implementation before day one. For locksmith companies, Thorbis is one posted price for the company, unlimited people, and the locksmith day on one board from the first morning.
ServiceTitan · their model
The suite
- Shops report $245–$500+ per tech / month
- Per technician. Sales-led. $5k–$50k setup. Implementation on top.
- Large multi-trade shops with an implementation team.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days locksmith companies run, on either system.
01
Emergency lockouts
Routed to the nearest truck with an ETA the customer can see: the minutes that decide who gets the job.
02
Commercial access
Recurring inspections, SLA terms, and renewals for the accounts that pay every month, with the work documented per site.
03
Automotive
VIN and ownership verified before dispatch, and the documentation kept on the job record.
The difference
ServiceTitan beside Thorbis, for locksmith companies.
Row
ServiceTitan
Thorbis
Who this is for
Large multi-trade shops with an implementation team.
locksmith companies: emergency lockouts, commercial access, and automotive.
The price
Shops report $245–$500+ per tech / month
$99 per company, posted. Unlimited people.
The model
Per technician. Sales-led. $5k–$50k setup. Implementation on top.
One posted price. Every usage rate posted beside it.
The board
A seat for every name. A walkthrough before day one.
The locksmith day on one board the office runs and the trucks read.
The old way
What the whiteboard costs locksmith companies.
Instant dispatch or no job
A lockout customer on the curb does not wait for a call back.
Key codes in spreadsheets
Security-sensitive records in a shared file are a liability, not a system.
Commercial wants proof
Access-control clients expect documented work and scheduled reports, not an invoice and a wave.
Straight answers
What locksmith companies ask about the switch.
What does Thorbis cost for locksmith companies, next to ServiceTitan?
ServiceTitan: Shops report $245–$500+ per tech / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceTitan records?
API first. CSV if they will not give us one.. What comes over: customers, locations, jobs, appointments, estimates, invoices, payments, equipment, techs. Custom modules stay a limitation. Not two-way live sync. The full Pricebook needs a file if the API does not give it.
Is this comparison current?
The ServiceTitan side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceTitan changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from ServiceTitan →
Locksmith against the rest of the field
Thorbis vs ServiceTitan for other trades
Start
One board for locksmith companies. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceTitan? We’ll extract your records.
Rather talk first? Email the team.