Thorbis vs ServiceM8 · Plumbing
ServiceM8 for plumbing shops: tiers gated by job volume, or one price at any volume.
ServiceM8 publishes its tiers and gates them by job volume, so a good month moves you up a plan. For plumbing shops, Thorbis is one posted price for the company at any job count, and jobs are never metered.
ServiceM8 · their model
The job cap
- Free to $349 / month · tiers gated by job volume
- Published tiers. Job caps, not seats.
- Apple-first small operations running inside the tiers.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days plumbing shops run, on either system.
01
Emergency call-outs
Any hour. The call becomes a job with the address, the history, and whoever is on call, not a voicemail to decode at 6 a.m.
02
Service routes
Drains, fixtures, repairs. The day’s route lives on the board, not on a whiteboard photographed at 7 a.m.
03
Install jobs
Water heaters and repipes, quoted from the book, scheduled around the service day instead of against it.
The difference
ServiceM8 beside Thorbis, for plumbing shops.
Row
ServiceM8
Thorbis
Who this is for
Apple-first small operations running inside the tiers.
plumbing shops: emergency call-outs, service routes, and install jobs.
The price
Free to $349 / month · tiers gated by job volume
$99 per company, posted. Unlimited people.
The model
Published tiers. Job caps, not seats.
One posted price. Every usage rate posted beside it.
The board
Tiers gated by job volume. Growth changes your plan.
The plumbing day on one board the office runs and the trucks read.
The old way
What the whiteboard costs plumbing shops.
The 2 a.m. call goes to a competitor
An emergency without a clear answer and an ETA calls the next name in the search results.
The quote takes the evening
Techs rebuild the same water-heater quote by hand instead of pulling it from a book.
The invoice waits for the office
Work finished Tuesday gets billed Friday and paid whenever. Collect in the driveway instead.
Straight answers
What plumbing shops ask about the switch.
What does Thorbis cost for plumbing shops, next to ServiceM8?
ServiceM8: Free to $349 / month · tiers gated by job volume. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceM8 records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The ServiceM8 side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceM8 changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Plumbing against the rest of the field
Thorbis vs ServiceM8 for other trades
Start
One board for plumbing shops. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceM8? We’ll extract your records.
Rather talk first? Email the team.