Thorbis vs Successware · Plumbing
Successware for plumbing shops: a work-order office, or a board the truck reads.
Successware is a work-order system priced per user and sold on a call. For plumbing shops, Thorbis is a board the office runs and the trucks read, one posted price for the company, and unlimited people.
Successware · their model
The office
- Shops report $80–$150 per user / month
- Per user. Sales-led. Not a public price.
- Plumbing and HVAC shops sold a work-order system.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days plumbing shops run, on either system.
01
Emergency call-outs
Any hour. The call becomes a job with the address, the history, and whoever is on call, not a voicemail to decode at 6 a.m.
02
Service routes
Drains, fixtures, repairs. The day’s route lives on the board, not on a whiteboard photographed at 7 a.m.
03
Install jobs
Water heaters and repipes, quoted from the book, scheduled around the service day instead of against it.
The difference
Successware beside Thorbis, for plumbing shops.
Row
Successware
Thorbis
Who this is for
Plumbing and HVAC shops sold a work-order system.
plumbing shops: emergency call-outs, service routes, and install jobs.
The price
Shops report $80–$150 per user / month
$99 per company, posted. Unlimited people.
The model
Per user. Sales-led. Not a public price.
One posted price. Every usage rate posted beside it.
The board
It still talks like an office.
The plumbing day on one board the office runs and the trucks read.
The old way
What the whiteboard costs plumbing shops.
The 2 a.m. call goes to a competitor
An emergency without a clear answer and an ETA calls the next name in the search results.
The quote takes the evening
Techs rebuild the same water-heater quote by hand instead of pulling it from a book.
The invoice waits for the office
Work finished Tuesday gets billed Friday and paid whenever. Collect in the driveway instead.
Straight answers
What plumbing shops ask about the switch.
What does Thorbis cost for plumbing shops, next to Successware?
Successware: Shops report $80–$150 per user / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Successware records?
Export or documents. What comes over: customers, work orders, the book. It still talks like an office. We load the board.
Is this comparison current?
The Successware side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Successware changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from Successware →
Plumbing against the rest of the field
Thorbis vs Successware for other trades
Start
One board for plumbing shops. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Successware? We’ll extract your records.
Rather talk first? Email the team.