Thorbis vs ServiceTitan · Plumbing
ServiceTitan for plumbing shops: a seat for every name, or one record.
ServiceTitan is the suite: priced per technician, sold on a call, with an implementation before day one. For plumbing shops, Thorbis is one posted price for the company, unlimited people, and the plumbing day on one board from the first morning.
ServiceTitan · their model
The suite
- Shops report $245–$500+ per tech / month
- Per technician. Sales-led. $5k–$50k setup. Implementation on top.
- Large multi-trade shops with an implementation team.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days plumbing shops run, on either system.
01
Emergency call-outs
Any hour. The call becomes a job with the address, the history, and whoever is on call, not a voicemail to decode at 6 a.m.
02
Service routes
Drains, fixtures, repairs. The day’s route lives on the board, not on a whiteboard photographed at 7 a.m.
03
Install jobs
Water heaters and repipes, quoted from the book, scheduled around the service day instead of against it.
The difference
ServiceTitan beside Thorbis, for plumbing shops.
Row
ServiceTitan
Thorbis
Who this is for
Large multi-trade shops with an implementation team.
plumbing shops: emergency call-outs, service routes, and install jobs.
The price
Shops report $245–$500+ per tech / month
$99 per company, posted. Unlimited people.
The model
Per technician. Sales-led. $5k–$50k setup. Implementation on top.
One posted price. Every usage rate posted beside it.
The board
A seat for every name. A walkthrough before day one.
The plumbing day on one board the office runs and the trucks read.
The old way
What the whiteboard costs plumbing shops.
The 2 a.m. call goes to a competitor
An emergency without a clear answer and an ETA calls the next name in the search results.
The quote takes the evening
Techs rebuild the same water-heater quote by hand instead of pulling it from a book.
The invoice waits for the office
Work finished Tuesday gets billed Friday and paid whenever. Collect in the driveway instead.
Straight answers
What plumbing shops ask about the switch.
What does Thorbis cost for plumbing shops, next to ServiceTitan?
ServiceTitan: Shops report $245–$500+ per tech / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our ServiceTitan records?
API first. CSV if they will not give us one.. What comes over: customers, locations, jobs, appointments, estimates, invoices, payments, equipment, techs. Custom modules stay a limitation. Not two-way live sync. The full Pricebook needs a file if the API does not give it.
Is this comparison current?
The ServiceTitan side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If ServiceTitan changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from ServiceTitan →
Plumbing against the rest of the field
Thorbis vs ServiceTitan for other trades
Start
One board for plumbing shops. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from ServiceTitan? We’ll extract your records.
Rather talk first? Email the team.