Successware for HVAC contractors: a work-order office, or a board the truck reads.
Successware is a work-order system priced per user and sold on a call. For HVAC contractors, Thorbis is a board the office runs and the trucks read, one posted price for the company, and unlimited people.
Successware · their model
The office
- Shops report $80–$150 per user / month
- Per user. Sales-led. Not a public price.
- Plumbing and HVAC shops sold a work-order system.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days HVAC contractors run, on either system.
01
Seasonal
Maintenance plans generate the tune-up visits, renew on stored cards, and carry a checklist for the system type.
02
Service
No cool, no heat. Urgency first, the nearest truck next, and the customer texted an ETA.
03
Install
Changeouts and new construction tracked across their days: crews, equipment, and permits on the same record as the service board.
The difference
Successware beside Thorbis, for HVAC contractors.
Row
Successware
Thorbis
Who this is for
Plumbing and HVAC shops sold a work-order system.
HVAC contractors: seasonal, service, and install.
The price
Shops report $80–$150 per user / month
$99 per company, posted. Unlimited people.
The model
Per user. Sales-led. Not a public price.
One posted price. Every usage rate posted beside it.
The board
It still talks like an office.
The HVAC day on one board the office runs and the trucks read.
The old way
What the whiteboard costs HVAC contractors.
Two seasons overload one board
Summer and winter peaks bury dispatch while install crews compete for the same trucks.
Renewals slip
Maintenance agreements lapse quietly when renewal is a spreadsheet column somebody forgets.
The paperwork exposure
Refrigerant logs, warranty registrations, and rebates left incomplete are an audit risk and lost money.
Straight answers
What HVAC contractors ask about the switch.
What does Thorbis cost for HVAC contractors, next to Successware?
Successware: Shops report $80–$150 per user / month. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Successware records?
Export or documents. What comes over: customers, work orders, the book. It still talks like an office. We load the board.
Is this comparison current?
The Successware side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Successware changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
The whole migration, step by step: switching from Successware →
HVAC against the rest of the field
Thorbis vs Successware for other trades
Start
One board for HVAC contractors. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Successware? We’ll extract your records.
Rather talk first? Email the team.