Thorbis vs Workiz · Refrigeration
Workiz for commercial refrigeration contractors: the add-on stack, or every rate posted.
Workiz publishes its tiers and sells the phone and AI answering as separate add-ons. For commercial refrigeration contractors, Thorbis is one posted price for the company with every usage rate posted beside it, the shop number Next on the roadmap included.
Workiz · their model
The add-on stack
- Published tiers · phone and AI answering sold separately
- Published tiers. Communications budgeted on top.
- Service teams that came for the call tracking.
Thorbis · posted
$99
- Per company, per month.
- Unlimited people. Jobs are never metered.
- Plus metered usage. $15 included each month.
The work
The days commercial refrigeration contractors run, on either system.
01
The emergency
Restaurant and grocery calls dispatched by urgency and proximity, with the site’s equipment notes in the truck before it arrives: which rack, which refrigerant, what failed last time.
02
The maintenance contract
Quarterly coil cleanings and temperature checks generate their own visits, carry their checklists, and renew without a re-sell.
03
The install
Case swaps and new boxes quoted from the book, scheduled as their own days, and closed with photos of what went in.
The difference
Workiz beside Thorbis, for commercial refrigeration contractors.
Row
Workiz
Thorbis
Who this is for
Service teams that came for the call tracking.
commercial refrigeration contractors: the emergency, the maintenance contract, and the install.
The price
Published tiers · phone and AI answering sold separately
$99 per company, posted. Unlimited people.
The model
Published tiers. Communications budgeted on top.
One posted price. Every usage rate posted beside it.
The board
The platform is published. The phone is an add-on.
The refrigeration day on one board the office runs and the trucks read.
The old way
What the whiteboard costs commercial refrigeration contractors.
Every hour down is spoiled inventory
A restaurant losing a walk-in does not hold for a callback. The call has to become a dispatched truck in one motion.
The site’s history rides in one tech’s head
When the veteran who knows that rack retires, the knowledge should stay on the record, not leave in the truck with him.
After-hours work, daylight billing
Emergency work finished at midnight gets invoiced Thursday, disputed Friday. Collect it on site while the save is fresh.
Straight answers
What commercial refrigeration contractors ask about the switch.
What does Thorbis cost for commercial refrigeration contractors, next to Workiz?
Workiz: Published tiers · phone and AI answering sold separately. Thorbis: $99 per company per month, unlimited people, every module as it releases. Plus metered usage. $15 included each month.
Can we bring our Workiz records?
CSV and Excel, Documents, The API: we map the columns and read what we can, with a dry run you inspect before anything is live. What we cannot take stays a limit you can see.
Is this comparison current?
The Workiz side is read from its own pricing page or from what shops report, as of August 2026, and it says which. If Workiz changes its model, this page is wrong until it is updated, and we would rather you check than trust a stale row.
Refrigeration against the rest of the field
Thorbis vs Workiz for other trades
Start
One board for commercial refrigeration contractors. One posted price.
$99 per company, unlimited people, and every usage rate posted beside it. No second conversation.
Coming from Workiz? We’ll extract your records.
Rather talk first? Email the team.